Senior Business Analyst

At Triumph we are working hard to create seamless digital solutions underpinned by Microsoft Dynamics 365, Azure infrastructure capability and modern composable website architecture. The Customer Facing Solutions Team is integral to the delivery of both B2C and B2B digital products aligned to the company’s strategic vision to provide outstanding customer experiences. This is a strategically important position where you will creatively solve customer and business problems to deliver leading digital solutions and change management. This position will build strong relationships built on trust with key stakeholders across Triumph’s global business.

Company Benefits

• Additional Annual Leave - Discretionary additional 1 day of holiday for completing continuous employment of 3, 6 and 9 years’ service with the Company.
• Pension Scheme – 3% employee and 6% employer contribution at a base level, with the opportunity to increase to 4% employee and 7% employer or a maximum contribution of 5% employee and 9% employer. Any further employee contributions over this figure will not be matched by the employer.
• Life Assurance Scheme - currently 6 x pensionable salary.
• Free onsite parking.
• Subsidised canteen.
• Preferential rates for medical insurance with a third-party provider.
• Employee Motorcycle Purchase Scheme - on successful completion of the probation period (minimum of 6 months), we offer employees and their close family the opportunity to purchase a brand new Triumph Motorcycle with up to 25% discount.
• Employee Motorcycle Lease Scheme – The opportunity for yourself or extended family to lease any Triumph Motorcycle for a 12 month period at a highly discounted rate.
• Discounted Clothing, Parts and Accessories Purchases - Employees can purchase clothing items from our FVE Shop and parts and accessories online at a 50% discount.
• Company benefits platform, allowing discounts with multiple vendors.
• Flexible working – contract hours are 8.00am – 5.00pm Monday to Thursday and 8.00am – 1.00pm on a Friday, however there is the opportunity to take advantage of flexible hours and start between 7.00am – 9.00am Monday to Friday and finish between 4.00pm – 6.00pm Monday to Thursday (12.00pm – 2.00pm on a Friday).

Key Responsibilities

• Work with exec sponsors to align technology solutions with business strategies and contribute to the business unit strategic planning process. This will include the Customer Facing Solutions digital roadmap, lifecycle management of applications, and underlying hardware.
• Product leadership for Microsoft Dynamics 365 and other key internal digital platforms for their application of both B2B and B2C solutions.
• Product leadership across IT operations for the delivery of new infrastructure to meet business needs.
• Proactively gather stakeholder requirements, inputs, and data to write compelling strategic business cases for executive approval, and alignment on the Customer Facing IT Roadmap.
• Facilitates the planning and execution of business changes with technology by listening to the business needs, suggesting solutions, challenging suggestions and then driving the IT solution through the business.
• Advise business executives on the risks and benefits of using technology to build competitive advantage and improve business performance.
• Leads the demand side of Global Business Solutions on behalf of the business and acts as the ‘bridge’ between the business area and department, communicating high-level business requirements to Global Business Solutions’ functional groups.

Skill and Experience Requirements

• Previous experience within a Business Analyst role.
• Proficient in Microsoft Packages including Excel, Word and Outlook.
• Must be able to communicate well within the team and convey ideas and recommendations effectively with stakeholders.
• Confident in challenging the norm, dynamic, and have the drive.