Title Operations Shift Supervisor

Location: Flintshire, GB, CH5 2NS. Business Unit: Systems and Support. Function: Operations. TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with OEMs and operators worldwide to provide products and services that solve their hardest problems. TRIUMPH participates at all levels of the aerospace supply chain and supports the entire product life cycle of an aircraft. We are rapidly growing and looking for people who value innovation, career growth, and making an impact while working with state-of-the-art equipment on cutting-edge projects.

Position: Operations Shift Supervisor. Location: Deeside, Flintshire. Reporting to: Operations Manager. Working Pattern: Shift-based (37 hours per week). Travel: Occasional travel to other Triumph sites required.

Responsibilities

• Operational Leadership
  • Own shift performance, delivering against Safety, Quality, Cost, Delivery, and People (SQCDP) targets.
  • Lead and coordinate production activities, ensuring optimal deployment of operators and Cell Leader.
  • Plan and prioritise workflow to meet schedules, optimise resources, and maintain effective shift handovers.
  • Monitor takt times and drive productivity improvements across assembly and test operations.
  • Provide operational cover to maintain output continuity during absences or resource gaps.
• Cell Leader Development
  • Coach and develop the Cell Leader, building capability in operational control, leadership, and continuous improvement.
  • Set clear expectations and accountability, delegating appropriately while retaining overall responsibility.
  • Support daily tier meetings, SQCDP boards, and improvement actions.
  • Actively develop succession pipeline for future supervisory roles.
• Continuous Improvement
  • Lead and embed Lean principles, Kaizen events, and structured problem-solving (e.g., 5 Why, 8D).
  • Own SQCDP boards, tier meetings, and improvement action plans.
  • Drive process stability, standard work, and productivity gains.
  • Coach operators and Cell Leader in CI tools and behaviours to foster employee-led improvement.
• Quality & Compliance
  • Ensure adherence to aerospace standards and internal procedures.
  • Maintain product traceability, configuration control, and compliance with approved processes.
  • Escalate and contain non-conformances; support audits, FAIs, and engineering changes.
  • Partner with Quality and Engineering to resolve issues and prevent recurrence.
• Health, Safety & Environment
  • Act as a visible safety leader, enforcing safe systems of work and compliance with HSE standards.
  • Support risk assessments, incident investigations, and corrective actions.
  • Maintain workplace organization through 6S principles.
• People Leadership
  • Lead, motivate, and engage the team of operators through inclusive, professional leadership.
  • Manage performance, absence, training, and development plans in line with company processes.
  • Conduct reviews, disciplinary investigations, and skills development activities.
• Reporting & Communication
  • Monitor and report operational KPIs, supporting decision-making and continuous improvement.
  • Communicate effectively across Operations, Quality, Engineering, Supply Chain, and HR.
  • Support implementation of policies, procedures, and site initiatives.

Knowledge, Skills & Experience

• Proven experience supervising or leading teams in a manufacturing environment (aerospace preferred).
• Strong understanding of production operations, workflow control and resource planning.
• Working knowledge of Lean manufacturing principles and continuous improvement tools.
• Ability to interpret production schedules, KPIs and operational data.
• Confident communicator with the ability to influence and engage at all levels.
• Competent IT skills, including ERP systems and Microsoft Office (Excel essential).

Desirable

• Experience working within an aerospace or highly regulated manufacturing environment.
• Knowledge of quality management systems.
• Experience supporting audits, FAIs or regulatory compliance activities.
• Formal leadership or supervisory training such as ILM, IOSH Managing Safely.

Our Vision, Mission & Values

Our Vision: As one team, we enable the safety and prosperity of the world.

Our Mission: We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values: Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect. Teamwork – Win as One team-one company. Solicit help and assist others. Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar. Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship. Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.

Code of Conduct & EHS

Code of Conduct: To perform the job successfully, an individual should demonstrate the TRIUMPH behaviours captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Environmental, Health, and Safety (EHS): Employees are responsible for Health, Safety, and Welfare and must comply with EHS policy training, use PPE, and report accidents, incidents, and near misses. All employees must notify management of dangerous situations.

Additional Information

Triumph is an equal opportunity employer and grants consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Some US positions require ITAR/EAR compliance. US applicants must be legally authorized to work in the United States without sponsorship. Please contact HR for accommodations.