At a Glance
- Tasks: Provide essential support to children's social care teams, focusing on fostering and special guardianship.
- Company: Join a dedicated team making a difference in children's lives.
- Benefits: Competitive pay, flexible hours, and the chance to develop your skills.
- Other info: Dynamic office environment with opportunities for personal growth.
- Why this job: Be part of a meaningful mission while gaining valuable administrative experience.
- Qualifications: Experience in admin roles and confidence with Microsoft 365 and databases.
The predicted salary is between 15.06 - 15.06 £ per hour.
- Senior Business Support Officer
- Pay Rate: £15.06 per hour PAYE
Hours per week: 37 Monday Friday, 8:30-17:00 The successful candidate is to undergo a Basic DBS if successful at your own expense
Confidence using databases to search, add and retrieve information.
Experience using Microsoft 365, including Teams, Outlook, Word, Excel and Power Point.
Confidence using Share Point to save, share and retrieve documents.
Knowledge of confidentiality, discretion, data protection and GDPR.
Flexibility to support different work areas as needed.
As a Senior Business Support Officer, you will provide business support to childrens social care teams, with a focus on Fostering, Kinship and Special Guardianship.
You will work closely with business support colleagues, social workers and managers. The role is busy, varied and mainly office based.
Taking telephone calls and triaging emails from shared mailboxes.
Processing reference requests and DBS checks for prospective carers.
Processing GP invoices once medical reports are received.
Attending in-person and online meetings.
Circulating notes and updating records on the database.
Supporting colleagues across different team workstreams.
Previous experience in an administrative or business support role.
Confident using Microsoft 365, including Outlook, Word, Excel and Teams.
Experience using databases and Share Point to store and retrieve information.
Good understanding of GDPR, confidentiality and data protection.
Level 3 qualification (or equivalent experience).
Experience supporting Children's Social Care, Fostering or Adoption services.
Experience processing DBS applications or employment references.
Knowledge of local authority systems and business support processes.
Experience improving administrative processes or supporting service improvements.
