At a Glance
- Tasks: Investigate complaints and ensure high-quality service delivery in a local authority.
- Company: Local authority committed to community support and improvement.
- Benefits: Competitive hourly rate, hybrid working, and valuable experience.
- Other info: 5-month contract with potential for future opportunities.
- Why this job: Make a difference by resolving issues that impact people's lives.
- Qualifications: Experience in complaints investigation and strong analytical skills.
The predicted salary is between 23.81 - 23.81 £ per hour.
Location: Wembley, Brent (Hybrid 3 days in office, Mondays mandatory)
Rate: £23.81 per hour PAYE
Contract: 5 months
About the Role
We are looking for an experienced Complaints Investigator to support the delivery of a high-quality complaints service within a local authority environment. The role will focus on investigating Stage 1 complaints, particularly within Housing Needs, Homelessness, and Tempo.
Complaints Investigator employer: Triumph Consultants
As a Complaints Investigator with us, you will be part of a dedicated team within a supportive local authority environment that values your expertise and commitment to quality service. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional development and growth in the public sector. Join us in Wembley, where you can make a meaningful impact on the community while enjoying a collaborative and inclusive work culture.
