Highways Communications Officer Job Ref: Manchester 000B 1CFB / 1 Pay Rate: £25.85 per hour PAYE Hours per week: 37 Monday Friday, normal working hours This opening assignment is for 12 months City, Postcode: Manchester M60 2LA Hybrid working: 3 days per week office based, 2 days per week remote. About the Role We are looking for a proactive and organised Highways Communications Officer to support the delivery of our highway resurfacing and maintenance programmes. You will work closely with highways teams, contractors and key stakeholders to provide clear and timely information about planned works. The role involves keeping residents, businesses, councillors and other stakeholders informed, responding to enquiries and helping to manage communications before, during and after highway works. This is a varied role that requires excellent communication skills and the ability to work in a fast-paced environment. Key Requirements Experience in communications, public relations or highways-related communications. Strong written and verbal communication skills, with the ability to produce clear and easy-to-understand content. Excellent organisational skills with the ability to manage multiple priorities and work under pressure. Strong stakeholder management skills and the ability to deal confidently with members of the public, elected members and partner organisations. Full UK driving licence and access to your own vehicle, with the ability to travel to sites and community events. Key Responsibilities Develop and deliver communication plans for highway resurfacing and maintenance programmes. Work closely with highways teams, contractors and other colleagues to gather accurate and up-to-date information on planned works, risks and delays. Coordinate communications and briefings for key stakeholders, including councillors, MPs, emergency services, businesses, schools and public transport operators. Produce clear communications content, including website updates, social media posts, press releases and resident letters. Act as the main communication link between the public and the highways team, responding to enquiries and helping to manage customer concerns. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basisearly submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. JBRP1_UKTJ
