At a Glance
- Tasks: Investigate complaints and deliver high-quality service in a local authority setting.
- Company: Local authority committed to community support and improvement.
- Benefits: Competitive pay, hybrid working, and valuable experience in public service.
- Other info: 5-month contract with potential for future opportunities.
- Why this job: Make a difference in people's lives while developing your investigative skills.
- Qualifications: Experience in complaints handling and strong communication skills.
The predicted salary is between 23.81 - 23.81 £ per hour.
Location: Wembley, Brent (Hybrid 3 days in office, Mondays mandatory)
Rate: £23.81 per hour PAYE
Contract: 5 months
About the Role
We are looking for an experienced Complaints Investigator to support the delivery of a high-quality complaints service within a local authority environment. The role will focus on investigating Stage 1 complaints, particularly within Housing Needs, Homelessness, and Temporary Accommodation.
Case Handler / Investigator in Brent employer: Triumph Consultants
Join a dynamic local authority team in Wembley, where we prioritise employee well-being and professional development. With a strong focus on delivering high-quality services, we offer a supportive work culture that encourages growth and collaboration, alongside competitive pay and the flexibility of a hybrid working model. This is an excellent opportunity for those looking to make a meaningful impact in the community while advancing their careers.
