At a Glance
- Tasks: Provide essential support to children's social care teams, focusing on fostering and adoption.
- Company: Join a dedicated team making a difference in children's lives.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic and impactful setting.
- Why this job: Be part of a meaningful mission while developing your administrative skills.
- Qualifications: Experience in admin roles, minute-taking, and using Microsoft 365 is essential.
The predicted salary is between 15.06 - 15.06 £ per hour.
Job Ref: Bristol 5299922
Pay Rate: £15.06 per hour PAYE
Hours per week: 37 Monday to Friday, 8:30-17:00
The successful candidate is to undergo a Basic DBS if successful at your own expense. This opening assignment is for 2 months. Bristol BS1 6XN.
Summary of what the candidate must have to apply:
- Experience attending meetings, taking notes and circulating actions or minutes. Essential candidates will not be considered without minute taking experience.
- Confidence using databases to search, add and retrieve information.
- Experience using Microsoft 365, including Teams, Outlook, Word, Excel and PowerPoint.
- Confidence using SharePoint to save, share and retrieve documents.
- Knowledge of confidentiality, discretion, data protection and GDPR.
- Good communication skills with internal and external colleagues.
- Strong organisation and time management skills.
- Flexibility to support different work areas as needed.
- High attention to detail when handling sensitive information.
The role:
As a Senior Business Support Officer, you will provide business support to children's social care teams, with a focus on Fostering, Kinship and Special Guardianship. You will work closely with business support colleagues, social workers and managers. The role is busy, varied and mainly office based.
Key accountabilities:
- Taking telephone calls and triaging emails from shared mailboxes.
- Processing reference requests and DBS checks for prospective carers.
- Chasing references from individuals, GPs, schools, employers and other organisations.
- Processing GP invoices once medical reports are received.
- Attending in-person and online meetings.
- Taking accurate notes and recording information.
- Circulating notes and updating records on the database.
- Assisting with adoption file requests and information viewing.
- Supporting colleagues across different team workstreams.
- Liaising with internal and external colleagues.
- Managing daily tasks carefully, accurately and in line with GDPR.
- Meeting deadlines and completing work in a timely way.
Requirements/key criteria:
Essential:
- Previous experience in an administrative or business support role.
- Experience processing confidential and sensitive information with excellent attention to detail.
- Experience taking accurate meeting notes and distributing minutes.
- Strong organisational skills with the ability to prioritise a busy and varied workload.
- Confident using Microsoft 365, including Outlook, Word, Excel and Teams.
- Experience using databases and SharePoint to store and retrieve information.
- Excellent written and verbal communication skills.
- Ability to work independently whilst contributing positively to a team.
- Good understanding of GDPR, confidentiality and data protection.
- Level 3 qualification (or equivalent experience).
- High standard of literacy and numeracy.
Desirable:
- Experience supporting Children's Social Care, Fostering or Adoption services.
- Experience processing DBS applications or employment references.
- Knowledge of local authority systems and business support processes.
- Experience improving administrative processes or supporting service improvements.
How to Apply:
Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis; early submission is recommended.
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