Pay Rate: £14.71 per hour PAYE, with flexible holiday pay
Hours: 18.5 hours per week (Mon-Wed) - hours can be flexible during training
Length of Contract: 3 months
Location: Winchester
Hybrid Arrangements: TBC
Public Access Assistant
We are seeking a highly organised Public Access Assistant to support an Information Management Helpdesk, responding to information requests and providing advice to internal and external customers.
Key Responsibilities:
- Respond to enquiries, manage incoming emails and route requests appropriately.
- Maintain records, spreadsheets and performance data across multiple systems.
- Research information, retrieve records and process routine disclosure requests.
- Redact sensitive information and ensure data is handled securely.
- Log and acknowledge requests, ensuring statutory deadlines are met.
- Support guidance, procedures, training and publication scheme updates.
- Excellent customer service and communication skills.
- Strong attention to detail and ability to meet deadlines.
- Good IT skills, including Microsoft Office, data manipulation and databases.
- Excellent literacy and numeracy skills.
- High integrity and discretion when handling sensitive and classified information.
- The successful candidate must be adaptable, willing to learn new systems and able to maintain confidentiality at all times.
Job Ref: BL 378160
Anticipated Length of Assignment:
Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
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Public Access Assistant in Winchester employer: Triumph Consultants Ltd
Triumph Consultants is an exceptional employer, offering a dynamic work environment in the heart of Greenwich. With a strong focus on community engagement and housing development, employees benefit from meaningful projects that directly impact local residents. The company fosters a collaborative culture, providing ample opportunities for professional growth and development while ensuring a supportive atmosphere for all team members.
