Services Clerical Assistant/Admin

Temporary Services Clerical Assistant/Admin Job Ref: TWFR 6158815172073 Pay Rate: £12.18 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 6 months City: Tyne and Wear The purpose of the role is to deliver all duties within the function which contribute to the provision of an excellent service, whilst ensuring the effective use of resources. To support department managers in the delivery of exceptional services to our community and key stakeholders. Key Responsibilities:

• Ensure that all policies and procedures within the function are adhered to and in accordance with regulations, lean thinking and value for money principles.
• Provide a wide range of clerical duties e.g. maintaining electronic and paper based office systems, photocopying, binding, laminating, printing, compilation of information packs, distribution and retrieval of items etc.
• Provide cover on reception / switchboard as required receiving incoming calls and visitors in a courteous, efficient and effective manner.
• Responsible for the TSC post system as required including receiving and logging incoming mail, collecting outgoing mail and sorting / preparing for distribution.
• Provide, support and cover the workload of the other Clerical Assistant when required, carrying out relevant duties to ensure the services of the function are delivered efficiently.
• Utilise asset/fleet management and appropriate IT systems to effectively manage data and information to produce a variety of reports and documentation, undertaking appropriate quality checks.
• Undertake the updating, filing and retention of all documents and records including maintenance of noticeboards related to the Technical Services Centre functions.
• Assist with room bookings ensuring rooms are set out accordingly with the necessary equipment and carrying out routine checks as required.
• Undertake the processing of insurance claims, fixed penalty notices, road fund licences or any other form or return in relation to the Technical Service Centre functions.
• Attend meetings, taking accurate notes, producing minutes and following up action points as required.

Qualifications:

1. 4 GCSE\’s, Grades A-C, or equivalent including English and Mathematics.

Skills & Experience:

1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Good communication skills.
3. Previous administration experience.
4. Good people management.
5. Good communication written and verbal.
6. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

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