Senior Pension Advisor/Admin

Senior Pension Advisor/Admin

Northallerton Temporary Home office (partial)
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At a Glance

  • Tasks: Manage and administer pension schemes, ensuring compliance and effective service delivery.
  • Company: Join a dedicated team supporting the North Yorkshire Fire and Rescue Service.
  • Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional development.
  • Why this job: Make a real impact in public service while enhancing your skills in a supportive environment.
  • Qualifications: Minimum 12 months experience in pensions; CIPP certification preferred.
  • Other info: This role requires a strict security vetting process due to its nature.

Temporary Senior Pension Advisor/Admin

Job Ref: N Yorkshire BL TCL 364460

Pay Rate: £19.35 per hour PAYE

Hours per week: 37 Monday – Thursday 8am to 5pm and Friday 8.30am to 4.30pm

Role Length: This opening assignment is for 4-6 months

City: Northallerton

Hybrid working

NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.

Reporting to the Payroll and Pensions Manager and working with Payroll colleagues, the successful candidate will ensure that all relevant elements of the Pension Administration for NYFRS are understood and successfully delivered in accordance with the identified key performance indicators. You will contribute to the improvement of service delivery and review all key procedures and standards to ensure they are updated and communicated as required.

Key Responsibilities:

  • Ensure the efficient and effective management and administration of the pension schemes for NYFRS.
  • Assist the Scheme Manager with running Firefighter Pension Schemes and act as service contact for external bodies regarding pension matters.
  • Attend meetings and provide specialist information and updates to NYFRS as required.
  • Manage the Pensions Administration and Payroll contract including performance management.
  • Provide guidance to managers and employees in relation to pension and retirement processes.
  • Liaise with Finance and Payroll on pension related matters and act as the main point of contact with pension administrators and as an authorised signatory, attending meetings as required.
  • In conjunction with Payroll and LGPS/FPS administrators to undertake research and project work on key issues or specific initiatives as required.
  • Provide all necessary documentation to the pension administrators in accordance with contractual arrangements.
  • Provide briefings to managers on the impact of pension changes, risk assessment and IDRP complex pension related matters.
  • Liaise with pension administrators to provide updates for publication on NYFRS intranet in relation to key pension matters e.g., legislative changes.
  • Provide guidance to Payroll to ensure accurate monthly administrative processes for employees opting in and out of the Authority’s Pension Schemes are in accordance with Scheme and/or auto-enrolment regulations.
  • In conjunction with Finance, Payroll and Firefighter Scheme administrators, provide information for periodic Home Office and Government Actuary Department returns, disclosures, forecasts, and valuations exercises.
  • Provide support to payroll in dealing with situations that impact pensionable pay i.e., Industrial Action.

Qualifications:

  • Hold or be willing to work towards a CIPP (Certificate in Pensions Administration).

Skills & Experience:

  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  • Demonstrable experience of providing high quality, customer orientated Pension advisory services to agreed SLAs and KPIs, ideally in either Local Government, the Police or Fire service.
  • Good professional knowledge, particularly in pensions legislation and be naturally inquisitive about emerging legislation and case law.
  • Able to work with financial data and undertake complex financial calculations, as well as analysing data to identify trends and challenges and develop pragmatic solutions which mitigate risk.
  • Excellent customer service, problem solving and interpersonal skills, including the ability to effectively communicate with a broad range of diverse and demanding customers across a variety of platforms.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

Senior Pension Advisor/Admin employer: Triumph Consultants Ltd

As a Senior Pension Advisor/Admin with NYFRS in Northallerton, you will join a supportive and dynamic work culture that prioritises employee development and well-being. With a focus on delivering high-quality pension services, the role offers opportunities for professional growth, including the chance to work towards a CIPP qualification. Enjoy the benefits of hybrid working arrangements and contribute to meaningful public service in a collaborative environment.
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Contact Detail:

Triumph Consultants Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Pension Advisor/Admin

✨Tip Number 1

Familiarise yourself with the specific pension schemes relevant to the role, especially those related to the Firefighter Pension Schemes. Understanding the nuances of these schemes will not only help you in interviews but also demonstrate your commitment and expertise in the field.

✨Tip Number 2

Network with professionals in the pensions sector, particularly those who have experience in public sector organisations like the Police or Fire service. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.

✨Tip Number 3

Stay updated on current legislation and emerging trends in pensions administration. Being knowledgeable about recent changes can set you apart from other candidates and show that you are proactive in your professional development.

✨Tip Number 4

Prepare for potential interview questions by practising how you would handle complex pension-related scenarios. Think about examples from your past experience where you've successfully navigated challenges, as this will showcase your problem-solving skills and customer service orientation.

We think you need these skills to ace Senior Pension Advisor/Admin

Pension Administration
Knowledge of Pensions Legislation
Customer Service Skills
Interpersonal Skills
Problem-Solving Skills
Financial Data Analysis
Complex Financial Calculations
Communication Skills
Project Management
Attention to Detail
IT Proficiency (Microsoft Packages or G Suite)
Ability to Work with Diverse Stakeholders
Research Skills
Understanding of Auto-Enrolment Regulations
Experience in Public Sector Pension Schemes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in pension administration, particularly within public sector organisations. Emphasise any specific roles or projects that align with the responsibilities outlined in the job description.

Craft a Strong Cover Letter: Write a cover letter that directly addresses the key responsibilities of the role. Mention your experience with pension schemes and your ability to manage complex financial data, as well as your customer service skills.

Highlight Relevant Qualifications: If you hold a CIPP (Certificate in Pensions Administration) or are willing to work towards it, make sure to mention this prominently in your application. This shows your commitment to professional development in the field.

Showcase Your Communication Skills: Since the role involves liaising with various stakeholders, provide examples in your application of how you've effectively communicated complex information in previous roles. This could include presentations, reports, or meetings you've led.

How to prepare for a job interview at Triumph Consultants Ltd

✨Know Your Pensions Legislation

Make sure you brush up on your knowledge of pensions legislation before the interview. Being able to discuss recent changes and how they impact pension schemes will show that you're not only qualified but also genuinely interested in the field.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided high-quality customer service in previous roles. This position requires excellent interpersonal skills, so be ready to showcase your ability to communicate effectively with diverse clients.

✨Familiarise Yourself with Key Performance Indicators

Understand the key performance indicators relevant to pension administration. Be prepared to discuss how you have met or exceeded these in past roles, as this will demonstrate your capability to deliver results in line with expectations.

✨Prepare for Technical Questions

Expect questions that test your ability to handle complex financial calculations and data analysis. Brush up on your skills in this area and be ready to explain your thought process when solving problems related to pensions.

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