Read more

Triumph Consultants are looking for a part-time Admin Assistant to process and index Council Tax email correspondence.Contract is for 3 months in Ellesmere Port, CH65 0BE

Part-time Admin Assistant

Pay Rate: £13.45 per hour PAYE

Hours per week: 22.20 Monday – Friday, normal working hours

Key requirements

• Accuracy, attention to detail and the ability to work systematically with high volumes of electronic correspondence are essential requirements for the post
• Previous admin experience, ideally within a local authority or similar large public sector organisation
• Some working knowledge of current Housing Benefit/Council Tax/ Council Tax Reduction Scheme/ Free School Meals and Adult Social Care, Charging regulations, policies and procedures is desirable

Key responsibilities

• Monitoring shared mailboxes and processing incoming Council Tax emails.
• Accurately indexing and attaching electronic correspondence and supporting documents to the relevant Council Tax accounts using the Council's document management systems.
• Ensuring customer records are updated promptly and accurately to support service delivery.
• Scanning, indexing and processing documentation received by the Services.
• Inputting and maintaining data within relevant computer systems.
• Assisting with the handling of correspondence and routine administrative tasks.
• Providing clerical support across the service as required.
• Liaising with colleagues and other service areas to ensure information is routed correctly and processed efficiently.
• Maintaining confidentiality and complying with data protection and Council policies at all times.
• Supporting the team to achieve service standards and performance targets.

Job Ref: 5303993

Anticipated Length of Assignment:Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.