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- Tasks: Support the team with admin tasks, minute taking, and customer inquiries.
- Company: Join a dynamic team focused on improving public services in Newcastle.
- Benefits: Enjoy flexible hours and gain valuable experience in a supportive environment.
- Why this job: Perfect for those looking to enhance their skills while contributing to meaningful projects.
- Qualifications: Must have experience in admin roles and be proficient in Microsoft applications.
- Other info: This is a temporary position; ideal for students seeking part-time work.
Please do not apply for this role unless your CV meets the following general requirements:
- You must be UK based and have the right to work in the UK.
- Your commute to the place of work must be less than 1 hour.
- This is a temporary role. Please do not apply if you are seeking a permanent position.
Skills & Experience:
- Knowledge of Microsoft applications
- Proven experience in a business support or administrative role
- Minute Taking skills
- Good keyboard skills
- Good customer service skills
What’s involved with this role:
You will provide a range of service specific business and administrative support services to make sure Directorate needs are met in line with the Cabinet’s vision, priorities and values. Good telephone manners are essential as you will be answering a public telephone advice line.
Key duties:
- Contribute to identifying and implementing business process improvements.
- Handle inquiries, including technical queries, in accordance with service procedures and protocols.
- Collate and prepare management information as required.
- Provide administrative support to officers responsible for building maintenance, repairs, and security.
- Offer confidential administrative and secretarial support, including arranging meetings, preparing agendas, and taking minutes.
PT Business Support Admin Officer employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PT Business Support Admin Officer
✨Tip Number 1
Familiarise yourself with the specific Microsoft applications mentioned in the job description. If you can, take a quick online course or tutorial to brush up on your skills, especially in Excel and Word, as these are often crucial for administrative roles.
✨Tip Number 2
Practice your minute-taking skills before the interview. You might be asked about your experience in this area, so being able to demonstrate your ability to summarise discussions accurately will set you apart from other candidates.
✨Tip Number 3
Prepare for potential questions about handling customer inquiries. Think of examples from your past experiences where you provided excellent customer service, particularly in challenging situations, as this will showcase your problem-solving abilities.
✨Tip Number 4
Research the organisation's vision and values. Understanding their priorities will help you align your answers during the interview, showing that you're not just a fit for the role but also for the company culture.
We think you need these skills to ace PT Business Support Admin Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support or administrative roles. Emphasise your knowledge of Microsoft applications and any minute-taking skills you possess.
Showcase Customer Service Skills: In your application, provide examples of your customer service experience. Mention specific situations where you demonstrated good telephone manners and handled inquiries effectively.
Highlight Process Improvement Experience: If you have experience in identifying and implementing business process improvements, be sure to include this in your application. It shows that you can contribute positively to the role.
Follow Application Instructions: Ensure you meet the specified requirements, such as being UK-based and having the right to work in the UK. Double-check that your commute is within the one-hour limit before applying.
How to prepare for a job interview at Triumph Consultants Ltd
✨Showcase Your Administrative Skills
Make sure to highlight your previous experience in business support or administrative roles. Be prepared to discuss specific tasks you've handled, such as minute taking and managing schedules, as these are crucial for the role.
✨Demonstrate Your Microsoft Proficiency
Since knowledge of Microsoft applications is essential, be ready to talk about your experience with tools like Word, Excel, and Outlook. You might even want to mention any specific projects where you used these applications effectively.
✨Exhibit Excellent Communication Skills
Good telephone manners are a must for this position. Practice how you would handle inquiries and provide information clearly and professionally. Consider preparing a few examples of how you've successfully managed customer interactions in the past.
✨Prepare for Process Improvement Discussions
The role involves identifying and implementing business process improvements. Think of instances where you've contributed to enhancing efficiency in previous roles and be ready to share those experiences during the interview.
