At a Glance
- Tasks: Provide first-line IT support and resolve incidents for Office 365 and Windows 10/11.
- Company: Join a dedicated NHS Trust team in Norwich, making a difference in digital services.
- Benefits: Gain valuable experience, with opportunities for growth and development in the IT field.
- Other info: Dynamic work environment with a focus on teamwork and professional development.
- Why this job: Be the go-to person for tech support and help others while building your skills.
- Qualifications: Basic IT knowledge and a passion for helping people with tech issues.
The predicted salary is between 26159 - 31972 £ per year.
Triumph Consultants Ltd is recruiting an IT Service Desk Analyst (Band 4) to join the Digital Services team within an NHS Trust in Norwich. The role involves acting as the first point of contact for IT incidents and service requests, providing first-line support for Office 365 and Windows 10/11.
You will log, classify and prioritise incidents, work to SLAs, and escalate complex issues to specialist teams.
Service Desk Analyst – Norwich (First-Line IT Support) employer: Triumph Consultants Ltd
Triumph Consultants Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of cyber security. Located in the UK, employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to work on cutting-edge projects that make a real impact in the industry. With a focus on employee well-being and career growth, Triumph Consultants Ltd stands out as a rewarding place for those passionate about offensive security.
