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- Tasks: Supervise passenger transport services and manage a team of drivers and assistants.
- Company: Join Merton Transport Services, a key player in community transport.
- Benefits: Competitive pay, stable hours, and the chance to make a difference.
- Why this job: Lead a team and improve transport services for your community.
- Qualifications: Full UK Driving Licence and knowledge of transport regulations required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
Pay Rate: £23.05 per hour PAYE
Hours per week: 35, Monday – Friday, 09:00 - 17:00
Role Length: This opening assignment is for 3 months
Location: Morden, London, SM4 4AX (Office based)
What's involved with this role:
We are seeking a Passenger Operations Supervisor to oversee the delivery of passenger transport services provided by Merton Transport Services (MTS). The role involves managing a team of Drivers and Passenger Assistants, ensuring services are delivered safely, efficiently and in line with all relevant transport legislation and safeguarding requirements. You will play a key role in driving service improvements, monitoring operational performance and ensuring passenger transport services are delivered to a high standard while remaining cost-effective and responsive to the needs of the community.
Qualifications:
- Full UK Driving Licence
Skills & Experience Required:
- Up-to-date knowledge of transport services operations and regulatory requirements
- Experience with financial procedures, including budget management and reporting
- Knowledge of the Road Transport Act and Driver & Vehicle Licensing requirements
- Knowledge of safeguarding policies relating to children and vulnerable adults
- Understanding of Disclosure and Barring Service (DBS) requirements
- Experience working within a large multi-functional organisation
- Experience managing operational teams or administrative staff
Key Responsibilities:
- Ensure the effective and efficient delivery of a comprehensive passenger transport service and monitor service performance.
- Supervise drivers, attendants and passenger assistants, ensuring all required certifications are valid, including DBS, Driver CPC, MiDAS and PAT training.
- Carry out vehicle spot checks to ensure safety and legal compliance.
- Work closely with other departments to support service development and ensure services meet community needs.
- Produce and present regular reports on team performance, operational issues and financial information to stakeholders.
- Act as a key holder for the Passenger Operations office on a rota basis and provide office cover between 6:30am and 6:00pm as required.
How to Apply:
Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.
Passenger Operations Supervisor in London employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Operations Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at Merton Transport Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of transport legislation and safeguarding policies. We want you to show off your expertise and how you can make a difference in passenger operations!
✨Tip Number 3
Don’t forget to highlight your leadership skills! As a Passenger Operations Supervisor, you’ll be managing a team, so share examples of how you’ve successfully led teams in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a positive impact in the community.
We think you need these skills to ace Passenger Operations Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in passenger transport services and team management. We want to see how your skills align with the role of Passenger Operations Supervisor, so don’t hold back on showcasing relevant achievements!
Follow the Application Instructions: When applying, remember to quote the job title and reference number as specified. It helps us keep track of your application and shows you can follow directions—an important skill for this role!
Be Prompt: We review applications on a rolling basis, so don’t wait around! Submit your application early to increase your chances of being shortlisted. The sooner we see your CV, the better!
Keep It Professional: While we love a friendly tone, make sure your application is professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is crucial for the Passenger Operations Supervisor role.
How to prepare for a job interview at Triumph Consultants Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of transport services operations and the relevant legislation. Familiarise yourself with the Road Transport Act and safeguarding policies, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
As a Passenger Operations Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive service improvements and monitor performance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential challenges in passenger transport services and how you would handle them, especially regarding safety and compliance.
✨Prepare Your Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you determine if it's the right fit for you.