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- Tasks: Investigate and manage insurance claims, ensuring fair resolutions and fraud prevention.
- Company: Join a dynamic council team dedicated to serving the community in Leicestershire.
- Benefits: Earn up to £15.85 per hour with holiday pay and pension contributions.
- Why this job: Make a real impact by protecting public interests while gaining valuable experience in insurance.
- Qualifications: ACII qualification or equivalent experience preferred; 2-3 years in claims handling required.
- Other info: Contract length is 2 months with potential for extension; inside IR35 regulations.
Contract Length: 2 months (anticipation of extension)
Location: Leicestershire, LE1 1FQ
IR35: Inside
You will be paid PAYE for the length of the contract: Up to £15.85 per hour PAYE + c15% accrued holiday + pension contribution
Main Duties and Responsibilities:
- Your role is to investigate and recommend action on insurance claims brought against the council which are disputed and possibly fraudulent.
- The client is looking for a candidate who has liability and personal injury experience in relation to negligence policies such as public liability, employers’ liability or motor.
- Progresses and records information on an allocated case load of insurance claims against the council including investigating any potential cases of fraud.
- Determines liability by reviewing & investigating cases, evidence provided, etc.
- Works with council department staff on cases affecting them.
- Meets, interviews and negotiates with claimants, their legal and other representatives.
- Recommends and prepares cases to be challenged in court, including injury compensation.
- Instructs Loss Adjusters where necessary.
- Identifies and proposes actions to reduce incidents or procedural changes that will make the team more effective.
- Arranges site meetings to determine circumstances surrounding specific incidents.
- Other miscellaneous tasks associated with the role.
Qualifications and Experience:
- Progressing towards and willing to complete ACII qualification or equivalent knowledge and experience.
- European Computer Driving License or equivalent knowledge.
- Previous 2-3 years recent experience.
- Working experience of dealing claims for an insurance company or large organisation.
- Experience of using office-based ICT applications for email, internet access, word processing, spreadsheet analysis and database updating.
- Able to analyse facts and situations and compile, produce, summarise and present management/statistical/technical reports.
- Literacy and numeracy sufficient to perform claim calculations and prepare correspondence and outline facts/evidence.
Insurance and Claims Officer employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance and Claims Officer
✨Tip Number 1
Familiarise yourself with the specific types of insurance claims relevant to this role, such as public liability and employers’ liability. Understanding these areas will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the insurance and claims sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle various claims scenarios. Think about how you would investigate a claim or deal with a claimant, as practical examples will showcase your problem-solving skills.
✨Tip Number 4
Stay updated on current trends and changes in insurance regulations. This knowledge will not only enhance your understanding but also show your commitment to the field, making you a more attractive candidate.
We think you need these skills to ace Insurance and Claims Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance claims, particularly focusing on liability and personal injury. Use specific examples that demonstrate your ability to handle disputed claims and any experience with fraud investigations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your qualifications align with the job requirements. Mention your willingness to complete the ACII qualification and any relevant experience you have in negotiating with claimants or preparing cases for court.
Showcase Relevant Skills: Emphasise your analytical skills and experience with ICT applications. Provide examples of how you've used these skills to compile reports or manage case loads effectively in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance field.
How to prepare for a job interview at Triumph Consultants Ltd
✨Know Your Claims
Familiarise yourself with different types of insurance claims, especially those related to public liability and employers' liability. Be prepared to discuss your previous experience in handling such claims and how you determined liability in past cases.
✨Demonstrate Analytical Skills
Showcase your ability to analyse facts and situations effectively. Prepare examples of how you've compiled reports or summarised evidence in previous roles, as this will be crucial for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate how you would handle a specific claim or investigate potential fraud. Think through your approach and be ready to explain your reasoning.
✨Highlight Communication Skills
Since the role involves negotiating with claimants and working with various departments, emphasise your communication skills. Share examples of how you've successfully interacted with stakeholders in the past.
