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- Tasks: Investigate and manage insurance claims, ensuring fair resolutions and reducing fraud.
- Company: Join a dynamic council team dedicated to effective risk management and community support.
- Benefits: Enjoy a structured work schedule with a supportive environment and opportunities for professional growth.
- Why this job: Make a real impact by handling important cases while developing your skills in a collaborative setting.
- Qualifications: Must have 2-3 years of relevant experience and be working towards ACII qualification.
- Other info: This is a temporary role; perfect for those seeking short-term experience in the insurance field.
The predicted salary is between 36000 - 60000 £ per year.
Reference: Leicester 0009 BE1D / 1
Role: Insurance and Claims Officer
Contract Length: 2 months (anticipation of extension)
Location: Leicestershire, LE1 1FQ
IR35: Inside
You will be paid PAYE for the length of the contract: Up to £15.85 per hour PAYE + c15% accrued holiday + pension contribution
Main Duties and Responsibilities:
Your role is to investigate and recommend action on insurance claims brought against the council which are disputed and possibly fraudulent. The client is looking for a candidate who has liability and personal injury experience in relation to negligence policies such as public liability, employers’ liability or motor.
- Progresses and records information on an allocated case load of insurance claims against the council including investigating any potential cases of fraud.
- Determines liability by reviewing & investigating cases, evidence provided, etc.
- Works with council department staff on cases affecting them.
- Meets, interviews and negotiates with claimants, their legal and other representatives.
- Recommends and prepares cases to be challenged in court, including injury compensation.
- Instructs Loss Adjusters where necessary.
- Identifies and proposes actions to reduce incidents or procedural changes that will make the team more effective.
- Arranges site meetings to determine circumstances surrounding specific incidents.
- Other miscellaneous tasks associated with the role.
Qualifications and Experience:
- Progressing towards and willing to complete ACII qualification or equivalent knowledge and experience.
- European Computer Driving License or equivalent knowledge.
- Previous 2-3 years recent experience.
- Working experience of dealing claims for an insurance company or large organisation.
- Experience of using office-based ICT applications for email, internet access, word processing, spreadsheet analysis and database updating.
- Able to analyse facts and situations and compile, produce, summarise and present management/statistical/technical reports.
- Literacy and numeracy sufficient to perform claim calculations and prepare correspondence and outline facts/evidence.
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Insurance and Claims Officer employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance and Claims Officer
✨Tip Number 1
Make sure you highlight your relevant experience in dealing with insurance claims, especially if you have worked with public liability or employers liability. This will show that you understand the specific requirements of the role.
✨Tip Number 2
Familiarize yourself with common law negligence and risk management principles. Being able to discuss these topics confidently during an interview will demonstrate your knowledge and readiness for the position.
✨Tip Number 3
Prepare to discuss your experience with ICT applications, particularly in relation to report generation and data analysis. Highlighting your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Since this is a temporary role, be ready to express your flexibility and willingness to adapt quickly to the team's needs. Showing that you can hit the ground running will make you a more attractive candidate.
We think you need these skills to ace Insurance and Claims Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in insurance claims and any qualifications you are pursuing, such as the ACII. Emphasize your understanding of common law negligence and risk management.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in this temporary role and how your skills align with the responsibilities outlined in the job description. Mention your ability to analyze facts and compile reports.
Highlight Relevant Experience: Clearly outline your previous experience dealing with claims for an insurance company or large organization. Provide specific examples of cases you have worked on, especially those involving liability and personal injury.
Check Your Commute: Since the job requires a commute of less than one hour, ensure you mention your location and confirm that you can meet this requirement in your application.
How to prepare for a job interview at Triumph Consultants Ltd
✨Understand the Role
Make sure you have a clear understanding of the responsibilities and requirements of the Insurance and Claims Officer position. Familiarize yourself with common law negligence and the management of risk, as these are crucial aspects of the job.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in handling insurance claims, particularly any work related to liability and personal injury. Be ready to provide specific examples that demonstrate your ability to analyze cases and make informed recommendations.
✨Demonstrate Technical Skills
Highlight your proficiency with office-based ICT applications, especially in areas like spreadsheet analysis and report generation. You may be asked to explain how you've used these tools in past roles, so come prepared with examples.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to outline how you would handle specific claims or investigate potential fraud. Practice articulating your thought process and decision-making skills in these situations.
