At a Glance
- Tasks: Support the Empty Homes Team in managing properties and assisting new tenants.
- Company: Join a dynamic council team in Huddersfield with a focus on community housing.
- Benefits: Competitive pay, hybrid working, and a supportive work environment.
- Other info: Flexible working with opportunities for career growth and development.
- Why this job: Make a real difference in your community by helping families find homes.
- Qualifications: Experience in housing or customer service, good communication skills, and GCSEs in English and Maths.
The predicted salary is between 25000 - 26000 £ per year.
Pay Rate: £12.59 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
This opening assignment is for 6 months
City, Postcode: Huddersfield HD1 6LG
Hybrid - working from home 4 days per week with one day (Thursday) in the office based at Flint Street in Huddersfield.
About the role
We are looking for a Housing Assistant to support the Empty Homes Team in helping council homes get ready for new tenants quickly and efficiently. You will help manage empty properties by processing tenancy endings, arranging property adverts, monitoring repairs, and supporting the allocation of homes in line with council policy.
Key requirements
- Experience working in housing, customer service, administration, or a similar role
- Good communication skills, both written and verbal
- Able to use computer systems and maintain accurate records
- GCSE Grade 4 (C) or above in English and Maths, or equivalent
- Full UK driving licence and access to a vehicle
Key responsibilities
- Process tenancy terminations, key returns, and related administration
- Advertise empty properties and support the allocation process
- Monitor repairs and progress of empty homes to reduce re-let times
- Respond to customer enquiries by phone, email, and face to face
- Work with housing teams and partner agencies to support sustainable tenancies
How to Apply
Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Hybrid Housing Assistant for Empty Homes & Allocations in Huddersfield employer: Triumph Consultants Ltd
Join our dynamic team as a Housing Assistant in Huddersfield, where we prioritise employee well-being and professional growth. Enjoy the flexibility of hybrid working, with four days from home and one day in our supportive office environment, fostering collaboration and community. We offer competitive pay, a commitment to training, and the opportunity to make a meaningful impact in the lives of residents by helping to manage and allocate council homes efficiently.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Housing Assistant for Empty Homes & Allocations in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and the specific role. Familiarise yourself with their policies on empty homes and allocations, so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, consider doing mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates like you to join our team.
We think you need these skills to ace Hybrid Housing Assistant for Empty Homes & Allocations in Huddersfield
Some tips for your application 🫡
Get Your CV Spot On:Make sure your CV is tailored to the Housing Assistant role. Highlight any relevant experience in housing, customer service, or administration. We want to see how your skills match what we're looking for!
Nail the Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping with empty homes and how you can contribute to our team. Keep it concise and engaging—show us your personality!
Follow the Application Instructions:Don’t forget to quote the job title and reference number in your application. It helps us keep track of your application and shows that you’re paying attention to the details. We love that!
Apply Early!:We review applications on a rolling basis, so the sooner you apply, the better! Head over to our website and get your application in. We can’t wait to hear from you!
How to prepare for a job interview at Triumph Consultants Ltd
✨Know Your Stuff
Make sure you understand the role of a Housing Assistant and the specific tasks involved, like processing tenancy terminations and managing empty properties. Brush up on council policies related to housing allocations so you can speak confidently about how you would handle various scenarios.
✨Show Off Your Communication Skills
Since good communication is key in this role, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you resolved issues or provided excellent service, as these will demonstrate your ability to handle enquiries professionally.
✨Get Familiar with Tech
As you'll be using computer systems to maintain records, make sure you're comfortable with relevant software. If you have experience with property management systems or similar tools, be ready to discuss that. If not, consider mentioning your quick learning abilities and any tech skills you possess.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a difficult tenant or prioritising repairs. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and ability to work under pressure.
