Triumph Consultants Ltd. in Guildford is seeking a Housing Complaints Resolution Manager to lead and continuously improve complaint handling across Housing Services on a 7-month contract, with hybrid working two days in the office.
You will oversee Stage 1 and Stage 2 complaints, develop policies, analyse performance data, and report on service improvements, collaborating with stakeholders to ensure compliant, evidence-based responses.
#J-18808-Ljbffr
Housing Complaints Resolution Manager – Hybrid 7-month in Guildford employer: Triumph Consultants Ltd
Triumph Consultants is an exceptional employer, offering a dynamic work environment in the heart of Greenwich. With a strong focus on community engagement and housing development, employees benefit from meaningful projects that directly impact local residents. The company fosters a collaborative culture, providing ample opportunities for professional growth and development while ensuring a supportive atmosphere for all team members.
