Triumph Consultants are looking for a Neighbourhood Officer to provide an effective, flexible landlord service to customers and to build communities, which our customers are proud to live in. You will be advising people and resolving complex issues so you will have experience in dispute resolution along with excellent interpersonal and written communication skills with an ability to think creatively. Contract is for 3 months in Somerset.
Neighbourhood Officer (Housing)
Pay Rate: £18.16 per hour PAYE
Location: Frome, Somerset, BA11 4BN
Key requirements:
- A full UK driving licence is essential and must have access to their own vehicle and be comfortable travelling between properties and customer locations as required.
- Previous experience in housing, neighbourhood management, tenancy management.
- Experience of working in a customer focussed environment
- Knowledge of the housing sector and current housing issues
Key responsibilities:
- Enforce and support the landlord strategies of Safety First and Rent First.
- Use a risk-based approach to schedule and complete Neighbourhood Inspections. Be accountable for identifying and reporting risks to ensure the risk is managed effectively.
- Manage tenancies through support and enforcement with an emphasis on collaborative multi-agency working
- Proactively investigate suspected cases of tenancy fraud, to ensure our properties are being occupied in accordance with the terms of the tenancy agreement. Take responsive action to address any issues.
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Read more in Frome employer: Triumph Consultants Ltd
Triumph Consultants is an exceptional employer, offering a dynamic work environment in the heart of Greenwich. With a strong focus on community engagement and housing development, employees benefit from meaningful projects that directly impact local residents. The company fosters a collaborative culture, providing ample opportunities for professional growth and development while ensuring a supportive atmosphere for all team members.
