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- Tasks: Support the reporting life cycle in Civica CX, creating and modifying reports.
- Company: Join a dynamic team in a leading tech company focused on social housing.
- Benefits: Competitive pay, flexible hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact by delivering essential reports that drive business decisions.
- Qualifications: Experience with Civica CX, SQL, and report development is essential.
- Other info: Great opportunity for career advancement in a supportive environment.
This opening assignment is for 3 months in Huddersfield HD1 2NF with hybrid working.
The role is responsible for supporting the end-to-end life cycle of reporting within Civica CX. This includes gathering, developing, and delivering reports that meet business needs. The contractor will work closely with business stakeholders to elicit and document reporting requirements, producing clear business and technical specifications, including defined acceptance criteria. They will leverage their knowledge of standard (out-of-the-box) Civica CX reports to assess suitability against stakeholder requirements and provide informed recommendations.
Responsibilities include:
- Modifying existing standard reports and developing bespoke reports where required.
- Applying strong technical expertise to extract, transform, and model data from CXWarehouse and CXBI environments to support reporting and analytical needs.
Essential Experience/Knowledge/Skills:
- Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and out-of-the-box SQL Server Reporting Services (SSRS) reports.
- In-depth understanding of social housing statutory and regulatory data requirements.
- Proven experience gathering, translating, and documenting business and technical reporting requirements within a housing management context.
- Advanced SQL skills, with the ability to extract, transform, and model data from Civica CX to meet business reporting needs.
- Extensive experience with SSRS, including modifying and enhancing Civica CX standard reports and developing custom reporting solutions.
How to Apply:
Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis - early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Civica CX Reporting Specialist employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civica CX Reporting Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Civica CX. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your SQL skills and understanding Civica CX inside out. We recommend practising common reporting scenarios you might face, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. The sooner you get your application in, the better your chances of landing that Civica CX Reporting Specialist gig.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role and your professionalism.
We think you need these skills to ace Civica CX Reporting Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Civica CX Reporting Specialist role. Highlight your experience with Civica CX, SQL, and SSRS, and don’t forget to mention any relevant projects that showcase your skills.
Quote the Job Title: When you apply, remember to quote the job title and reference number in your application. This helps us sort through applications quickly and ensures yours gets the attention it deserves!
Be Clear and Concise: In your CV, be clear and concise about your qualifications and experiences. Use bullet points to make it easy for us to read and understand how you meet the requirements for the role.
Submit Early: We review applications on a rolling basis, so don’t wait until the last minute! Submit your application early to increase your chances of being shortlisted for the Civica CX Reporting Specialist position.
How to prepare for a job interview at Triumph Consultants Ltd
✨Know Your Civica CX Inside Out
Make sure you brush up on your knowledge of Civica CX, especially the CXWarehouse and CXBI environments. Familiarise yourself with standard SSRS reports and be ready to discuss how you've modified or developed bespoke reports in the past.
✨Gather Requirements Like a Pro
Prepare to demonstrate your ability to gather and document reporting requirements. Think of examples where you've worked closely with stakeholders to elicit their needs and translate them into clear business and technical specifications.
✨Show Off Your SQL Skills
Be ready to talk about your advanced SQL skills. Have specific examples in mind where you've extracted, transformed, and modelled data from Civica CX to meet reporting needs. This will show that you can handle the technical aspects of the role.
✨Understand the Bigger Picture
Brush up on social housing statutory and regulatory data requirements. Being able to discuss how these impact reporting will demonstrate your understanding of the context in which you'll be working, making you a more attractive candidate.