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For Companies At a Glance
- Tasks: Provide essential support in a fast-paced environment, handling referrals and calls.
- Company: Join a dynamic team within the Initial Response Service.
- Benefits: Competitive pay at £13.26 per hour with potential for growth.
- Why this job: Make a real difference while developing your administrative skills.
- Qualifications: Experience in high-pressure admin roles and strong communication skills required.
- Other info: Opportunity for training and career advancement in a supportive setting.
Overview
Job Title: Business Support Admin Officer
Ref: Newcastle 5275252
Pay rate: £13.26 per hour PAYE
Role length: Anticipated 3 months
DBS requirement: A DBS may be required for this role
The role
We are currently seeking an experienced and proactive Business Support Officer to join the Initial Response Service team, providing vital reactive support in a fast-paced and dynamic environment.
Key Responsibilities
- Processing referrals and contacts following the morning triage
- Handling telephone calls from internal and external professionals, as well as members of the public
- Managing information requests, identifying relevant information from the systems and distributing it to appropriate parties
What the client is looking for
- Proven experience in a high-pressure administrative or support role
- Excellent communication skills
- Ability to deal with challenging situations and work to statutory deadlines
- Strong multi-tasking skills and the ability to adapt to changing priorities
- Confident in the use of secure email systems and Microsoft Office
- Previous experience with Eclipse or other Electronic Social Care Systems is desirable, though training will be provided
How to Apply
- Quote the Job Title and Reference Number in your application.
- Submit your CV in Word format.
- Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Business Support Admin Officer 5275252 employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Admin Officer 5275252
✨Tip Number 1
Make sure you know the job description inside out! Familiarise yourself with the key responsibilities and skills required for the Business Support Admin Officer role. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and managing information requests, it’s crucial to be clear and confident. Try role-playing with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Be ready to showcase your multi-tasking abilities. Think of examples from your past experiences where you successfully juggled multiple tasks under pressure. This will demonstrate your capability to adapt to the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates like you, so get your CV in early and keep an eye on your inbox!
We think you need these skills to ace Business Support Admin Officer 5275252
Some tips for your application 🫡
Quote the Job Title and Reference Number: Make sure to include the job title 'Business Support Admin Officer' and the reference number '5275252' in your application. This helps us match your CV to the right role, so don’t skip this step!
Submit Your CV in Word Format: When you're ready to send us your CV, remember to save it in Word format. It makes it easier for us to review your application and ensures we can access all the details without any hassle.
Apply Early for Better Chances: We review applications on a rolling basis, so the sooner you apply, the better! Don’t wait until the last minute—get your application in early to increase your chances of being shortlisted.
Stay Updated with Our Mailouts: Once you apply, we’ll add you to our mailout lists. You might receive info about other roles that could interest you, even if they’re not in your immediate area. If you’d rather not receive these, just let us know!
How to prepare for a job interview at Triumph Consultants Ltd
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Business Support Admin Officer. Familiarise yourself with processing referrals, handling calls, and managing information requests. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in high-pressure situations. Think about times when you dealt with challenging calls or managed multiple tasks while keeping everyone informed.
✨Demonstrate Adaptability
Be ready to discuss how you've adapted to changing priorities in previous roles. Use specific examples that highlight your multi-tasking skills and ability to meet statutory deadlines, as these are crucial for success in a fast-paced environment.
✨Familiarise Yourself with Relevant Tools
If you have experience with Microsoft Office or Electronic Social Care Systems like Eclipse, be sure to mention it. If not, show your willingness to learn and adapt to new systems quickly, as this will reflect positively on your proactive attitude.
