At a Glance
- Tasks: Join our busy repairs team, arranging appointments and assisting residents.
- Company: Triumph Consultants, a dynamic organisation focused on community support.
- Benefits: Competitive pay of £15.06 per hour, Monday to Friday hours.
- Other info: 5-6 month contract in Bristol with potential for future opportunities.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Level 3 qualification or equivalent experience in customer service.
The predicted salary is between 15.06 - 15.06 £ per hour.
Triumph Consultants are looking for a Senior Business Support Administrator. You'll be working in our busy repairs team, arranging repair appointments, speaking to residents, contractors and internal trade teams; updating Housing Systems with accurate notes, data cleansing and investigating historical data and job completions. The contract is for 5-6 months in Bristol.
Pay Rate: £15.06 per hour PAYE
Hours per week: 37, Monday – Friday, 09:00 - 17:00
Contract length: 5-6 Months
Location: Bristol, BS4 3EZ
Notice period: no longer than 1 week
Key requirements:
- Relevant level 3 qualification e.g. NVQ level 3, BTEC, relevant A levels, etc. or able to demonstrate equivalent knowledge & understanding gained through experience and experience of repairs delivery or social housing.
- Excellent IT skills are essential to this role, you will be working with a range of systems and spreadsheets that need to be updated accurately.
- Proven experience of working in a customer service environment and can demonstrate excellent interpersonal, listening skills and telephone manner.
- Ability to converse with citizens and provide complex information in accurate spoken English or through a BSL interpreter and use of written and electronic media, so that information is clearly understood and acted upon.
Key responsibilities:
- Respond to enquiries from internal and external customers and stakeholders including escalated issues, taking responsibility for satisfactory resolutions.
- Assist in the day to day delivery of frontline customer services to colleagues, members of the public, elected members, contractors and other directorate customers in accordance with the council’s core values and the key performance indicators.
- Undertake office duties to include, although not exhaustive: opening & sorting of post, scanning, photocopying, maintaining site resource diaries through schedule management.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Senior Business Support Administrator in Bristol employer: Triumph Consultants Ltd
As an ICT Test & Release Manager in Liverpool, you will join a dynamic team that values innovation and collaboration, ensuring the successful delivery of critical IT systems. The company fosters a supportive work culture with a strong emphasis on employee growth, offering opportunities for professional development and training in cutting-edge technologies. With a commitment to work-life balance and a vibrant local community, this role provides a meaningful and rewarding career path in a forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Support Administrator in Bristol
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We think you need these skills to ace Senior Business Support Administrator in Bristol
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Triumph Consultants Ltd.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Triumph Consultants Ltd. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Triumph Consultants Ltd
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
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In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
