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- Tasks: Support vulnerable clients in temporary accommodation and coordinate housing solutions.
- Company: Join a dedicated Adult Services team making a real difference in people's lives.
- Benefits: Enjoy a flexible shift pattern with potential for extension or permanency.
- Why this job: Make an impact by helping those in need while developing valuable skills.
- Qualifications: Experience with vulnerable individuals and strong communication skills are essential.
- Other info: This is a temporary role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
What\’s involved with this role:
Once training is completed, the role will follow a shift pattern of 5 days on, 3 days off and 4 late shifts on, 4 days off, including on-call duties.
Contract Type:
The role: We are recruiting for an Accommodation Support Officer to join a busy Adult Services team. This is a full-time temporary role, supporting vulnerable customers in temporary accommodation, such as hotels, B&Bs, and dispersed placements. The post holder will assist with placements, offer support to clients, and liaise with external agencies to ensure the delivery of safe and appropriate housing solutions.
Key Responsibilities:
- Source and arrange suitable emergency and temporary accommodation
- Provide support services to vulnerable clients, including safeguarding concerns
- Liaise with internal teams and partner agencies to coordinate accommodation solutions
- Handle cash, maintain records, and offer advice on benefits, budgeting, and housing
- Manage admissions, discharges, and tenancy issues, including anti-social behaviour
- Support clients in developing life skills and maintaining independence
What the client is looking for:
- Active EDBS
- Knowledge of homelessness and safeguarding issues
- Strong communication and problem-solving skills
- Ability to work under pressure and respond to emergency situations
- IT proficient with the ability to manage records and write reports
- Experience working with vulnerable individuals and partner agencies
- Experience with Microsoft Word, Excel, and Outlook
- Previous work in a housing or support setting
How to Apply:
Submit your CV and cover letter.
If you do not hear from us within three working days, your application has not been shortlisted. Thank you for your interest.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role.
Additional Information:
This is a temporary role, with potential for extension or permanency. Please do not contact us for progress updates. We acknowledge all applications that meet the essential requirements. We do not harvest CVs and will remove ads once roles are filled. Your application authorizes us to submit your CV unless you advise otherwise.
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Accommodation Support Officer employer: Triumph Consultants Ltd
Contact Detail:
Triumph Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Accommodation Support Officer role. Understanding the nuances of sourcing and arranging temporary accommodation will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Brush up on your communication and problem-solving skills. Since this role involves liaising with vulnerable clients and external agencies, being able to articulate your thoughts clearly and handle issues effectively will set you apart from other candidates.
✨Tip Number 3
Gain insights into homelessness and safeguarding issues. Being well-versed in these topics will not only enhance your understanding but also show your commitment to supporting vulnerable individuals, which is crucial for this position.
✨Tip Number 4
If you have experience working with vulnerable individuals or in a housing support setting, be ready to share specific examples. Highlighting your past experiences can illustrate your capability to manage the responsibilities of this role effectively.
We think you need these skills to ace Accommodation Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Accommodation Support Officer position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your background aligns with the role. Mention your experience with vulnerable individuals, knowledge of homelessness issues, and any relevant problem-solving skills.
Highlight Relevant Experience: In your CV, emphasise any previous work in housing or support settings. Include specific examples of how you've assisted clients, managed records, or liaised with partner agencies.
Follow Application Instructions: Make sure to quote the Job Title & Vacancy Reference No. in your application as instructed. This is crucial for ensuring your CV is matched to the role correctly.
How to prepare for a job interview at Triumph Consultants Ltd
✨Show Your Understanding of Vulnerable Clients
Make sure to demonstrate your knowledge and empathy towards vulnerable individuals during the interview. Share any relevant experiences you have had in supporting clients, especially in temporary accommodation settings.
✨Highlight Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with clients and partner agencies in the past. This will show that you can handle liaising with various stakeholders.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of specific instances where you successfully resolved issues related to accommodation or client support.
✨Familiarise Yourself with Relevant IT Tools
As the role requires proficiency in Microsoft Word, Excel, and Outlook, be ready to discuss your experience with these tools. You might even want to mention how you've used them to manage records or write reports in previous roles.
