Complaints Investigator in Wembley

Complaints Investigator in Wembley

Wembley Full-Time 24 - 24 £ / hour (est.) No working from home possible
Triumph Consultants Limited

At a Glance

  • Tasks: Investigate complaints and ensure high-quality service delivery in a local authority.
  • Company: Local authority committed to community support and improvement.
  • Benefits: Competitive hourly rate, hybrid working, and valuable experience.
  • Other info: 5-month contract with opportunities for professional growth.
  • Why this job: Make a difference by resolving community issues and enhancing public services.
  • Qualifications: Experience in complaints investigation and strong communication skills.

The predicted salary is between 24 - 24 £ per hour.

Location: Wembley, Brent (Hybrid 3 days in office, Mondays mandatory)

Rate: £23.81 per hour PAYE

Contract: 5 months

About the Role

We are looking for an experienced Complaints Investigator to support the delivery of a high-quality complaints service within a local authority environment. The role will focus on investigating Stage 1 complaints, particularly within Housing Needs, Homelessness, and Temporary Accommodation.

Complaints Investigator in Wembley employer: Triumph Consultants Limited

As a Complaints Investigator with us, you'll be part of a dedicated team within a local authority that values integrity and excellence in service delivery. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement in your career. Join us in Wembley, where a supportive work culture and a focus on community impact make this an exceptional place to contribute meaningfully to the lives of residents.

Triumph Consultants Limited

Contact Details:

Triumph Consultants Limited Recruitment Team

We think you need these skills to ace Complaints Investigator in Wembley

Investigation Skills
Complaint Handling
Attention to Detail
Communication Skills
Analytical Skills
Problem-Solving Skills
Knowledge of Housing Needs