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- Tasks: Enforce trading standards, investigate complaints, and provide business advice.
- Company: Join a dedicated team in Exeter focused on compliance and community support.
- Benefits: Earn up to £20.20 per hour with flexible home and office working options.
- Why this job: Make a real impact by ensuring businesses comply with laws while developing your skills.
- Qualifications: Must have relevant qualifications like TS Practitioner Diploma and 5 GCSEs including Maths and English.
- Other info: This is a 3-month interim role with potential for extension; DBS check required.
What’s involved with this role: Interim Trading Standards Officer/ Admin Reference no: Devon Pay Rate: up to £20.20 per hour PAYE DOE37 Monday – Friday, 08:30 – 17:00This opening assignment is for 3 monthsCity: EXETERStandard DBS disclosure requiredCombination of home and office working.Key responsibilities:
Enforcement of a wide range of legislation administered by the Trading Standards Service.
Carry out visits to businesses for investigation and advice purposes
Respond to requests for business advice from traders.
Investigate complaints as required.
Deal with complex advice to businesses, resolving any issues to ensure compliance
Run a variety of projects within the service business plan, to successful conclusions
Where breaches of law are discovered the job holder will advise traders on how to rectify matters.
Maintain a working knowledge of the legislation enforced by the department and a deep knowledge in their working area
Lead in relation to a service area or areas, developing knowledge and driving work to achieve results
Maintain a record of inspections, complaints and enquiries received. Input and retrieve data from Service’s databases.
Key requirements:
TS Practitioner Diploma or DCATS or DTS or DCA Parts 1&2 or equivalent professional qualifications
5 GCSEs at grade C (Grade 4) or above – or their equivalent – (inc Maths & English Language)
Detailed knowledge of some specialist legislative areas
Quality Control, audit and investigative experience showing clear results
Excellent communication skills
Ability to assimilate quickly complex written, verbal or pictorial information
Ability to produce comprehensive & clear written or verbal reports on complex issues and to present information effectively
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Qualification details and any other experience/skills relevant to the role to help support your application (and help us to help you!) – please give full details within your CV document.Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.Clients are generally looking for candidates who are local to, orwho can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.Please feel free to apply to us directly via by quoting the job reference and exact job title.If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
Trading Standards Officer/ Admin employer: Triumph Consultants Limited
Contact Detail:
Triumph Consultants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Standards Officer/ Admin
✨Tip Number 1
Familiarize yourself with the specific legislation enforced by the Trading Standards Service. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in quality control, audits, or investigations in your discussions. Being able to share clear results from past roles can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle complex advice situations with businesses. Think of examples where you've successfully resolved issues and be ready to present these during your conversation.
✨Tip Number 4
Since this role involves a combination of home and office working, be ready to talk about your ability to manage your time effectively in both environments. Share any relevant experiences that showcase your adaptability.
We think you need these skills to ace Trading Standards Officer/ Admin
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly list your TS Practitioner Diploma or equivalent qualifications in your CV. This is crucial for matching your application with the job requirements.
Detail Your Experience: Include specific examples of your experience in enforcement, quality control, and investigations. Use bullet points to make it easy for the hiring team to see your relevant skills.
Communicate Clearly: Since excellent communication skills are essential for this role, ensure that your CV and cover letter are well-structured and free of jargon. Present complex information in a clear and concise manner.
Mention Your Location: Indicate your general location in your CV to show that you can easily commute to Exeter. This will strengthen your application as clients prefer local candidates.
How to prepare for a job interview at Triumph Consultants Limited
✨Know Your Legislation
Make sure you have a solid understanding of the legislation enforced by the Trading Standards Service. Be prepared to discuss specific laws and how they apply to businesses, as this will demonstrate your expertise and readiness for the role.
✨Showcase Your Communication Skills
Since excellent communication skills are crucial for this position, practice articulating complex information clearly and concisely. Prepare examples of how you've effectively communicated with businesses or resolved issues in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to advise a trader on compliance issues or handle complaints. Think through potential situations and how you would approach them, showcasing your problem-solving abilities.
✨Highlight Relevant Experience
Be ready to discuss your qualifications and any relevant experience, especially your TS Practitioner Diploma or equivalent. Provide specific examples of your quality control, audit, or investigative work that led to clear results.
