At a Glance
- Tasks: Service and repair showers in customers' homes, ensuring safety and quality.
- Company: Leading shower company with a strong commitment to sustainability and employee development.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and a company van.
- Other info: Great training opportunities and a focus on career progression.
- Why this job: Join a dynamic team and make a real impact in the shower industry.
- Qualifications: Electrical certification and a full UK driving licence required.
The predicted salary is between 38250 - 46750 £ per year.
This market leading shower company is looking for an experienced Customer Service Engineer ambitious to join their field team.
Reporting to the Customer Experience Service Manager, the incoming Customer Service Engineer will be responsible for servicing showers in end users’ homes.
Triton Showers are proud to have been honoured with a King’s Award for Enterprise in recognition of its outstanding commitment to Sustainable Development, which places sustainability at the heart of its long-term business strategy and Net Zero ambition.
This is a fantastic opportunity for someone who has experience in servicing electrical equipment to put their skills to good use with a growing and profitable company.
Key Responsibilities
- Carry out repairs on customers’ premises to the full range of company products.
- Perform required safety tests on all installations in line with current Customer Service testing practices and procedures.
- Location of site visits will be in North London, St Albans & Luton.
- Carry out repairs to a standard that ensures product is safe and fit for purpose in line with current Customer Service guidelines.
- Conduct all repairs within allocated timescales whilst maintaining professional standards of workmanship.
- The Company
This dynamic, fast-paced market leader in the shower industry celebrated their 50th anniversary in 2025 and has established themselves as a member of the Made in Britain scheme, celebrating British manufacturing.
The business is extremely employee-focused, committed to the training and development of their employees, regularly reviewing each individual’s needs and requirements to assist with their progression.
For a self-motivated Customer Service Engineer, this is the perfect opportunity to take the next step in your career in an established company that really looks after its staff.
- Excellent training and development
- Competitive salary + bonus scheme
- 25 days’ holiday and contributory pension scheme
- Company van (available for private use subject to paying appropriate tax)
- The Person
Key skills and qualities of a Customer Service Engineer
- A ‘can do’ and flexible attitude is essential
- Professional attitude respecting people and property at all times
- C&G, NVQ, 17th or 18th edition or equivalent electrical certification- full product training will be provided, however possession of electrical qualifications is essential
- Knowledge of domestic plumbing would be a distinct advantage
- Eligibility to work within the UK
- A full UK driving licence is essential
- #J-18808-Ljbffr
Customer Service Engineer employer: Triton Showers
Triton is an exceptional employer that prioritises the growth and development of its employees, particularly through its Apprentice Design Engineer programme in Nuneaton. With a strong focus on nurturing talent from within, Triton offers comprehensive training, competitive salaries, and a supportive work culture that encourages innovation and collaboration. Employees benefit from excellent working conditions, generous holiday allowances, and opportunities for professional advancement, making it a rewarding place to build a career in engineering.
