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For Companies At a Glance
- Tasks: Troubleshoot and solve problems with EV chargers, hardware, software, and power electronics.
- Company: Join Tritium, a leader in clean mobility technology.
- Benefits: Competitive salary, hybrid work, travel opportunities, and great perks.
- Other info: Work in a dynamic environment with global teams and hands-on tech.
- Why this job: Make a real impact on the future of electric vehicle charging.
- Qualifications: Degree in Electrical Engineering or equivalent experience in power systems.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hybrid - Coventry HQ CV63-4 days office, 1-2 days work from home
Travel: Occasional trips across the UK & EU
Industry: EV Charging | Net Zero Tech | B2B
Salary: Competitive + Benefits
Help Keep the World Moving, One Charger at a Time. At Tritium, we build the technology that powers the future of clean mobility. Our fast chargers are already helping drivers go electric in UK, Europe, US, and Australia - and we're just getting started.
We're looking for a Power Electronics Support Engineer who loves solving tough problems across hardware, software, networks, and power electronics. If you enjoy digging into Linux logs, tracing OCPP messages, and also understand how electrical current flows through power modules, this role is for you.
What You'll Be Doing
- Troubleshooting issues across chargers - hardware, software, power electronics, and comms (including OCPP).
- Using Linux tools and diagnostics to get to the root of problems.
- Analysing power flow and system behaviour to identify faults.
- Working with our development teams to fix bugs and improve products.
- Helping clients get set up and integrated smoothly.
- Writing clear support documents and making processes better.
- Testing new hardware/software and giving feedback before launch.
- Spending some time in our Coventry lab, hands-on with the equipment.
What We'd Love You To Have
- Degree in Electrical Engineering preferred - or equivalent experience demonstrating power electronics and system diagnostics capability.
- Hands-on experience in electrical engineering, power systems, or a related trade - whether through an apprenticeship, vocational training, time-served experience, or self-taught practice.
- Experience working in electrical engineering, power systems support, field engineering, or systems troubleshooting.
- A solid understanding of AC/DC power flow, converters, and power electronics systems.
- Comfortable working with Linux, networking tools, and diagnostic utilities - formal training not required, just a willingness to dig in.
- An interest in IT systems, comms protocols, and how software and hardware interact.
- Curiosity about (or experience with) OCPP and network communication protocols.
- Strong problem-solving skills and the ability to explain technical issues clearly to non-technical people.
- Comfortable working independently and as part of a global team.
- Experience in B2B technical support or customer-facing roles is a plus.
Why Tritium
- You'll be part of a team making EV charging more reliable and accessible.
- Work on cutting-edge charging hardware and power electronics.
- Hybrid flexibility + some travel to keep things interesting.
- Access to our Coventry lab to stay close to the tech.
- Global exposure with teams in UK, Europe, US, and Australia.
Benefits
- Pension; MediCash; Employee Assistance Programme; and much more.
And you'll be helping accelerate the shift to Net Zero.
EV Technical Support Engineer in West Bromwich employer: Tritium
Contact Detail:
Tritium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EV Technical Support Engineer in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to folks in the EV industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with power electronics or troubleshooting, make sure to highlight that in conversations. Bring examples of how you've solved problems in the past to impress potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on technical knowledge related to OCPP and Linux tools. Practice explaining complex concepts in simple terms, as you’ll likely need to communicate with non-technical clients too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Tritium.
We think you need these skills to ace EV Technical Support Engineer in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with power electronics and troubleshooting. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about EV technology and how your background makes you the perfect fit for the role. Keep it engaging and personal – we love to see your personality come through.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tough technical challenges in the past. We’re all about solving problems at Tritium, so let us know how you’ve done it before and what tools you used!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Tritium
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of power electronics and troubleshooting techniques. Familiarise yourself with Linux tools and OCPP protocols, as these will likely come up during the interview. Being able to discuss specific examples from your experience will show that you're not just knowledgeable but also practical.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled tough technical problems in the past. Think of specific instances where you diagnosed issues or improved processes. This will demonstrate your analytical skills and ability to work under pressure, which are crucial for the role.
✨Communicate Clearly
Since you'll be explaining complex technical issues to non-technical clients, practice simplifying your explanations. Use analogies or straightforward language to convey your points. This will highlight your communication skills and your ability to connect with diverse audiences.
✨Be Ready for Hands-On Questions
Expect some practical questions or scenarios related to hardware and software integration. You might be asked how you would approach a specific troubleshooting scenario. Think through your process and be ready to articulate it clearly, showing your hands-on experience and technical know-how.