EV Technical Support Engineer
EV Technical Support Engineer

EV Technical Support Engineer

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Tritium

At a Glance

  • Tasks: Troubleshoot and solve problems with EV chargers, hardware, software, and power electronics.
  • Company: Join Tritium, a leader in clean mobility technology.
  • Benefits: Competitive salary, hybrid work, travel opportunities, and great benefits.
  • Other info: Work in a dynamic environment with global teams and hands-on tech.
  • Why this job: Make a real impact on the future of electric vehicle charging.
  • Qualifications: Degree in Electrical Engineering or equivalent experience in power systems.

The predicted salary is between 30000 - 40000 £ per year.

Location: Hybrid - Coventry HQ CV63-4 days office, 1-2 days work from home

Travel: Occasional trips across the UK & EU

Industry: EV Charging | Net Zero Tech | B2B

Salary: Competitive + Benefits

Help Keep the World Moving, One Charger at a Time. At Tritium, we build the technology that powers the future of clean mobility. Our fast chargers are already helping drivers go electric in UK, Europe, US, and Australia - and we're just getting started.

We're looking for a Power Electronics Support Engineer who loves solving tough problems across hardware, software, networks, and power electronics. If you enjoy digging into Linux logs, tracing OCPP messages, and also understand how electrical current flows through power modules, this role is for you.

What You'll Be Doing:

  • Troubleshooting issues across chargers - hardware, software, power electronics, and comms (including OCPP).
  • Using Linux tools and diagnostics to get to the root of problems.
  • Analysing power flow and system behaviour to identify faults.
  • Working with our development teams to fix bugs and improve products.
  • Helping clients get set up and integrated smoothly.
  • Writing clear support documents and making processes better.
  • Testing new hardware/software and giving feedback before launch.
  • Spending some time in our Coventry lab, hands-on with the equipment.

What We'd Love You To Have:

  • Degree in Electrical Engineering preferred - or equivalent experience demonstrating power electronics and system diagnostics capability.
  • Hands-on experience in electrical engineering, power systems, or a related trade - whether through an apprenticeship, vocational training, time-served experience, or self-taught practice.
  • Experience working in electrical engineering, power systems support, field engineering, or systems troubleshooting.
  • A solid understanding of AC/DC power flow, converters, and power electronics systems.
  • Comfortable working with Linux, networking tools, and diagnostic utilities - formal training not required, just a willingness to dig in.
  • An interest in IT systems, comms protocols, and how software and hardware interact.
  • Curiosity about (or experience with) OCPP and network communication protocols.
  • Strong problem-solving skills and the ability to explain technical issues clearly to non-technical people.
  • Comfortable working independently and as part of a global team.
  • Experience in B2B technical support or customer-facing roles is a plus.

Why Tritium:

  • You’ll be part of a team making EV charging more reliable and accessible.
  • Work on cutting-edge charging hardware and power electronics.
  • Hybrid flexibility + some travel to keep things interesting.
  • Access to our Coventry lab to stay close to the tech.
  • Global exposure with teams in UK, Europe, US, and Australia.

Benefits:

  • Pension; MediCash; Employee Assistance Programme; and much more.

And you'll be helping accelerate the shift to Net Zero.

EV Technical Support Engineer employer: Tritium

At Tritium, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving EV charging industry. Our hybrid working model allows for flexibility between our Coventry HQ and remote work, while our commitment to employee growth is evident through access to cutting-edge technology and global exposure across teams in the UK, Europe, US, and Australia. Join us in making a meaningful impact towards a sustainable future, with competitive benefits and a supportive environment that values your contributions.
Tritium

Contact Detail:

Tritium Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EV Technical Support Engineer

✨Tip Number 1

Get to know the company inside out! Research Tritium's products and values, especially their focus on EV charging and clean mobility. This will help you tailor your conversations and show genuine interest during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for technical questions! Brush up on your knowledge of power electronics, Linux tools, and troubleshooting techniques. Being able to demonstrate your problem-solving skills will set you apart from other candidates.

✨Tip Number 4

Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace EV Technical Support Engineer

Power Electronics
Troubleshooting
Linux
OCPP
AC/DC Power Flow
System Diagnostics
Networking Tools
Technical Documentation
Problem-Solving Skills
Electrical Engineering
Customer-Facing Skills
Field Engineering
Communication Protocols
Hands-On Experience

Some tips for your application 🫡

Show Your Passion for EV Tech: When you're writing your application, let your enthusiasm for electric vehicles and clean technology shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the EV charging space.

Tailor Your Experience: Make sure to highlight your relevant experience in electrical engineering and power systems. We love seeing how your hands-on skills and troubleshooting abilities can contribute to our mission, so don’t hold back on those details!

Be Clear and Concise: We appreciate straightforward communication, especially when it comes to technical issues. Use clear language to explain your past experiences and how they relate to the role. This will help us understand your thought process and problem-solving skills.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Tritium!

How to prepare for a job interview at Tritium

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of power electronics and troubleshooting techniques. Be ready to discuss specific examples where you've solved complex problems, especially involving hardware and software interactions.

✨Familiarise Yourself with Linux Tools

Since the role involves using Linux for diagnostics, it’s a good idea to get comfortable with common Linux commands and tools. Practise navigating logs and using diagnostic utilities so you can confidently demonstrate your skills during the interview.

✨Prepare for Problem-Solving Scenarios

Expect to face some technical scenarios or case studies during the interview. Think through how you would approach troubleshooting a charger issue, and be prepared to explain your thought process clearly, especially to non-technical folks.

✨Show Your Curiosity and Team Spirit

Tritium values curiosity and teamwork, so be ready to share examples of how you've collaborated with others in past roles. Highlight any experiences where you’ve taken the initiative to learn something new or help a colleague solve a problem.

EV Technical Support Engineer
Tritium

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