Customer Success Associate: Small Accounts Growth & Renewals in Coventry

A technology company in the UK is seeking a Customer Success Associate to support its long-tail customer base. The role combines customer support and light account management, playing a critical part in driving customer satisfaction and renewals. Ideal candidates should have 1–3+ years of experience in customer success or sales, strong communication skills, and familiarity with tools like Salesforce. You will engage with small to medium customers, manage requests, and identify upsell opportunities while supporting upcoming CSMs and Regional Directors. #J-18808-Ljbffr