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For Companies At a Glance
- Tasks: Lead the planning and scheduling of electric vehicle service operations for maximum efficiency.
- Company: Join a forward-thinking company dedicated to sustainable technology and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be at the forefront of the electric vehicle revolution and make a real impact.
- Qualifications: Experience in field service management and a passion for electric vehicles.
- Other info: Dynamic team environment with a focus on sustainability and customer satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
As the EV Field Service Planning Lead, you will play a crucial role in the efficient management of our electric vehicle service operations. You will oversee the scheduling and planning of field service activities to ensure optimal resource utilization, timely response to service requests, and high levels of customer satisfaction. This position requires a proactive individual with a strong understanding of electric vehicle technology and excellent organizational skills.
Key Responsibilities
- Develop and implement effective field service planning strategies to optimize operational efficiency.
- Coordinate with field service technicians to schedule work assignments based on priority, travel time, and skill set.
- Monitor and analyze service metrics to identify areas for improvement and implement necessary changes.
- Liaise with customers to understand their service needs and provide timely updates regarding service delivery.
- Manage inventory of tools and parts required for field service operations to ensure technicians are fully equipped.
- Collaborate with cross-functional teams, including sales, technical support, and customer service, to enhance the overall service delivery process.
- Prepare reports and analytics related to service requests, technician performance, and customer feedback to drive continuous improvement.
- Stay current with electric vehicle advancements and service best practices to ensure the deployment of cutting-edge solutions.
Skills and Qualifications
- Associate degree in a related field (Business Administration, Engineering, or similar) is preferred; a bachelor's degree is a plus.
- Previous experience in field service management or operations planning within the automotive or technology industries.
- Strong understanding of electric vehicle technology and common industry practices.
- Excellent organizational and time management skills, with the ability to manage multiple tasks under tight deadlines.
- Proficient in using field service management software and tools.
- Strong interpersonal and communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.
- Analytical mindset with problem-solving capabilities to address service challenges proactively.
- Ability to work independently and as part of a team in a fast-paced environment.
Desired Attributes
- Passion for sustainable technology and electric vehicles.
- Customer-focused attitude with a commitment to delivering high-quality service.
- Adaptability to changing environments and requirements.
Join our dynamic team and contribute to the growth of electric vehicle services that promote sustainability and innovation within the automotive industry!
EV Field Service Planning Lead in Coventry employer: Tritium Power Solutions Limited
Contact Detail:
Tritium Power Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EV Field Service Planning Lead in Coventry
✨Tip Number 1
Network like a pro! Reach out to folks in the electric vehicle industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience with field service management and electric vehicle technology. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how you can add value to their team. It shows initiative and enthusiasm!
✨Tip Number 4
Stay updated! Keep an eye on the latest trends in electric vehicle technology and service best practices. This knowledge will not only help you in interviews but also position you as a knowledgeable candidate who’s genuinely passionate about the industry.
We think you need these skills to ace EV Field Service Planning Lead in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the EV Field Service Planning Lead role. Highlight your understanding of electric vehicle technology and any relevant field service management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainable technology and how your organisational skills can help us optimise our service operations. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think analytically and proactively address service issues, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Tritium Power Solutions Limited
✨Know Your EV Stuff
Make sure you brush up on your knowledge of electric vehicle technology. Understand the latest advancements and common industry practices, as this will show your passion for the field and help you engage in meaningful conversations during the interview.
✨Show Off Your Organisational Skills
Prepare examples that highlight your organisational and time management skills. Think about times when you successfully managed multiple tasks or coordinated with teams to meet tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready to Analyse
Familiarise yourself with service metrics and analytics. Be prepared to discuss how you've used data to identify areas for improvement in previous roles. This will showcase your analytical mindset and problem-solving capabilities, which are crucial for the role.
✨Engage with Customer Focus
Think of instances where you’ve gone above and beyond for customers. Be ready to share these stories, as a customer-focused attitude is key for this position. Highlighting your commitment to delivering high-quality service will resonate well with the interviewers.
