Technical Operations Manager in Loughborough

Technical Operations Manager – External Wall Insulation (EWI)

Location: Loughborough, Leicestershire

Benefits: Company Car or Car Allowance

Job Type: Full-time, Permanent

Working Hours: 37 hours per week, Monday to Friday

Working Arrangement: Office-based with occasional site visits

The Opportunity

We are recruiting on behalf of an established manufacturer and supplier of external wall insulation, render and building envelope systems, seeking an experienced Technical Operations Manager to lead and develop its technical operations.

This is an excellent opportunity for an experienced technical professional with a background in construction, architectural technology, façades, cladding or building envelope systems to take ownership of a multidisciplinary technical function.

Working closely with the senior management team, you will oversee technical support, technical services, product development, certification and quality assurance, ensuring the business continues to deliver the highest standards of technical excellence.

**Previous experience specifically within external wall insulation is not essential**, provided you have a strong technical construction background and proven team management experience.

Key Responsibilities

• Lead and manage the Technical Support, Technical Services and Research & Development functions, including their respective managers and teams.
• Oversee the delivery of technical advice and support to architects, specifiers, contractors, installers and internal departments.
• Manage the preparation and delivery of technical specifications, CAD drawings, BIM details and project-specific technical documentation.
• Oversee U-value calculations, condensation risk assessments and thermal performance evaluations.
• Ensure technical information, product specifications and installation guidance comply with relevant UK Building Regulations and industry standards.
• Manage product testing, third-party certification, quality assurance and ongoing product compliance.
• Oversee technical support provided to construction sites, including inspections, troubleshooting and installer training.
• Work collaboratively with senior management to support new product development and continuous improvement initiatives.
• Maintain effective quality management procedures, including ISO 9001 compliance and non-conformance reporting.
• Monitor changes in legislation, construction standards and technical requirements, ensuring the business remains compliant.
• Produce technical reports, operational performance updates and management information.
• Develop, motivate and support technical teams, promoting high standards of performance and customer service.

Candidate Requirements

• A degree or equivalent qualification in Architectural Technology, Construction or a related built environment discipline.
• Minimum three years' experience within construction, building products, technical services or the retrofit sector.
• Strong technical understanding of construction methods, building technologies, façades, cladding or related building envelope systems.
• Proven experience managing technical teams and coordinating multiple technical disciplines.
• Ability to interpret technical drawings, specifications and construction details.
• Excellent communication, problem-solving and stakeholder management skills.
• Commercial awareness and the ability to balance technical requirements with business objectives.
• Strong organisational skills with the ability to manage competing priorities.
• Proficiency in Microsoft Office.
• Full UK driving licence.
• Ability to commute daily to Loughborough.
• Experience with external wall insulation or render systems.
• Knowledge of UK Building Regulations, NHBC Standards and relevant product certification processes.
• Understanding of PAS 2030 and PAS 2035 requirements.
• Experience within new-build construction, refurbishment, retrofit or decarbonisation projects.
• Familiarity with the Building Safety Act 2022 and cladding remediation programmes.
• Experience working with CAD/BIM documentation, thermal calculations or construction product certification.

What's on Offer?

• Competitive basic salary of **£55,000 – £65,000**.
• Senior technical management position with responsibility across three technical departments.
• Opportunity to influence technical strategy, operational performance and product development.
• Exposure to a wide range of construction projects, including new‑build, refurbishment and decarbonisation.
• Long-term career opportunity within a specialist building products environment.

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