At a Glance
- Tasks: Support tenants by managing rent arrears and providing essential housing advice.
- Company: Reputable social housing provider committed to community support.
- Benefits: Competitive salary, 25 days annual leave, and flexible home-working options.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in rent arrears management and strong client support skills.
The predicted salary is between 32750 - 33050 £ per year.
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an Income Officer.
Location: Gloucestershire
Start date: ASAP
Home-working: Three days working from home per week
Length of Contract: 12 months
Pay: £32,750 to £33,050
Hours of work: 35 hours per week (Monday to Friday)
Your duties in this role would include:
- Chasing rent arrears from tenants, ranging in value of account
- Arranging repayment plans with tenants and giving out benefits/UC advice
- Offering advice on housing benefits to clients
- Enabling clients to maximise their income
- Attending clients' homes for visits to discuss their rental accounts
- Handling court paperwork process, attending court if required and service notices
- Helping clients to sustain their tenancies and signposting them to external support services
Essential requirements for this role:
- Ability to support clients, ensuring they understand any issues and advising them
- Experience in chasing rent arrears in some capacity
- Ability to manage a patch of properties and manage time effectively
Added benefits for you: 25 days annual leave.
We think you need these skills to ace Income Recovery Officer
Chasing Rent Arrears
Repayment Plan Arrangement
Housing Benefits Advice
Universal Credit Advice
Client Support
Time Management
Court Paperwork Handling
