At a Glance
- Tasks: Chase rent arrears, arrange repayment plans, and support clients with housing benefits.
- Company: Reputable social housing provider committed to community support.
- Benefits: Competitive salary, 25 days annual leave, great pension scheme, and flexible working.
- Other info: Home-working three days a week with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in managing rent arrears and strong client support skills.
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an Income Officer.
Location: Gloucestershire
Start date: ASAP
Home-working: Three days working from home per week
Length of Contract: 12 months
Pay: £32,750 to £33,050
Hours of work: 35 hours per week (Monday to Friday)
Your duties in this role would include:
- Chasing rent arrears from tenants, ranging in value of account
- Arranging repayment plans with tenants and giving out benefits/UC advice
- Offering advice on housing benefits to clients
- Enabling clients to maximise their income
- Attending clients' homes for visits to discuss their rental accounts
- Handling court paperwork process, attending court if required and service notices
- Helping clients to sustain their tenancies and signposting them to external support services
Essential requirements for this role:
- Ability to support clients, ensuring they understand any issues and advising them
- Experience in chasing rent arrears in some capacity
- Ability to manage a patch of properties and manage time effectively
Added benefits for you:
- 25 days annual leave per year
- Great pension scheme
- Flexible client with a friendly environment
If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, we will ensure we are running other positions by you in future, and we appreciate your interest.
Income Recovery Officer employer: Tristone Nash
TristoneNash is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With the flexibility of three days of home-working each week and a generous benefits package including 25 days of annual leave and a great pension scheme, employees can enjoy a healthy work-life balance while making a meaningful impact in the community through their role as an Income Recovery Officer in Gloucestershire.
StudySmarter Expert Advice🤫
We think this is how you could land Income Recovery Officer
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Tristone Nash!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Tristone Nash that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Income Recovery Officer
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Tristone Nash. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Tristone Nash.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Tristone Nash!
How to prepare for a job interview at Tristone Nash
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Tristone Nash resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Income Recovery Officer position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
