At a Glance
- Tasks: Lead a team to coordinate complex disrepair cases and ensure excellent customer service.
- Company: Join a dedicated team focused on improving residents' homes in Eastleigh.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and teamwork.
- Why this job: Make a real difference in people's lives by ensuring their homes are safe and well-maintained.
- Qualifications: Experience in housing or property maintenance and strong organisational skills.
The predicted salary is between 31607 - 31607 £ per year.
Salary: Up to 31,607 per annum, depending on experience
Location: Eastleigh
Hours: 37 hours per week
Contract: Full-time, Permanent
We are looking for an organised and proactive Healthy Homes Senior Disrepair Planner to play a key role in coordinating complex disrepair cases and ensuring residents receive a responsive, customer-focused service. You will lead a team of Disrepair Schedulers, coordinate inspections and works, manage contractor relationships and ensure cases progress efficiently from initial inspection through to completion.
Key Responsibilities
- Lead and support a team of Disrepair Schedulers.
- Coordinate complex disrepair cases, inspections and remedial works.
- Optimise trade diaries and allocate resources effectively.
- Liaise with contractors, surveyors and internal teams to keep works progressing.
- Monitor workloads, deadlines and legal/regulatory requirements.
- Ensure accurate records and compliance information are maintained.
- Use data and performance information to identify risks and improve service delivery.
- Act as a key point of contact for customers and stakeholders.
- Resolve issues and competing priorities while maintaining excellent customer service.
- Support continuous improvement across the Healthy Homes and Disrepair service.
About You
You will be highly organised with experience in housing, repairs, disrepair or property maintenance, and confident coordinating.
Senior Disrepair Planner in Hampshire employer: Tristone Nash
Tristone Nash is an excellent employer, offering a supportive work culture that values teamwork and professional development. With the flexibility of hybrid working arrangements and a competitive salary, employees can enjoy a healthy work-life balance while contributing to the vibrant communities of Newport and Cardiff. The company prioritises employee growth, providing opportunities for training and advancement within the housing management sector.
