At a Glance
- Tasks: Build long-term relationships and engage in marketing initiatives to attract new customers.
- Company: Tristar, a trusted tech support provider with over 20 years of experience.
- Benefits: Flexible work environment, opportunities for growth, and a supportive team culture.
- Other info: We value honesty and integrity, welcoming diverse applicants from all backgrounds.
- Why this job: Join a dynamic team where you can make a real impact and grow your skills.
- Qualifications: No traditional sales background needed; just bring your empathy and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
At Tristar, we’ve worked for more than 20 years providing tech support and solutions for medium to small-sized businesses. We pride ourselves on the relationships we hold, that our customers trust us with the quality of service as well as their IT and tech-based needs. We know our solutions are good because many departing customers return to us. For us, now is the time to focus on growing our business. To expand, we are looking for a salesperson to bring onboard more customers we can help.
While there will be some form of ‘soft’ cold calling and closing sales will be essential, there are a host of other elements which will be important. These include:
- Being intellectually curious and learning about the solutions
- Engaging and helping to drive marketing initiatives
- Reporting and more
We are not looking for a ‘hard’ salesperson, rather someone who can empathise with prospects, understand their needs, build long-term relationships and be super-organised. An ideal candidate need not be from a traditional sales background; in fact, we are happy to take people from a non-sales background. Someone who is happy to do many of the sales elements such as picking up a phone and talking to people but also someone able to build trust, empathy and happiness to build long-term relationships which will eventually turn into sales.
The Role
- Build long-term relationships with prospects, turning them into customers
- ‘Warm’ calling: Not to sell but to invite prospects to events, give them ‘free’ IT audits etc.
- Follow-up with prospects on a long-term basis meaning tremendous organisational skills
- Help create marketing initiatives, liaising with marketing to ensure they are taking place
- Engage with marketing to follow-up on campaigns
- Liaise with the telephone-based business development team, steering them and ensuring the quality of their calls are maintained and good
- Learn about IT support and IT solutions and how this can help positively impact customers
- Proactively learn about the competition, products and competitor landscape
- Help create ‘events’ ideas for marketing to execute and build relationships through events
- With time, upsell/cross-sell to existing customers
- Help in the selection of systems related to sales, including a CRM solution
- Give accurate reporting so management can clearly see key metrics such as number of prospects in pipe, likelihood of closing them, numbers of future prospects to be contacted and more
- Happy to roll up their sleeves and get stuck in helping in executing on the marketing plans
The Person
Tristar is all about honesty and integrity. More than anything, these are elements that are important to us and we are delighted when we meet candidates who hold the same values. We are an equal opportunity employer and welcome applications from all backgrounds.
Sales & Marketing Representative employer: Tristar Tech Solutions
At Tristar, we foster a collaborative and supportive work environment where honesty and integrity are at the core of our values. As a Sales & Marketing Representative, you will have the opportunity to build meaningful relationships with clients while contributing to innovative marketing initiatives. We prioritise employee growth through continuous learning about IT solutions and offer a flexible approach that welcomes diverse backgrounds, making it an excellent place for those seeking a rewarding career in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Marketing Representative
✨Tip Number 1
Get to know the company inside out! Research Tristar's services and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to build those long-term relationships.
✨Tip Number 2
Practice your 'warm' calling skills! Since you'll be inviting prospects to events and offering free IT audits, role-play with a friend or family member to get comfortable with the conversation flow. Remember, it’s all about building trust!
✨Tip Number 3
Show off your organisational skills! Create a system for following up with prospects over time. Whether it's a simple spreadsheet or a fancy CRM, being organised will help you keep track of conversations and nurture those relationships.
✨Tip Number 4
Don’t forget to leverage our website! Apply through StudySmarter to stay updated on new opportunities and connect with like-minded individuals. Plus, it’s a great way to show your enthusiasm for joining the team!
We think you need these skills to ace Sales & Marketing Representative
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your interests or experiences that relate to building relationships.
Tailor Your Application:Make sure to tailor your application specifically for the Sales & Marketing Representative role at Tristar. Highlight your skills in empathy, organisation, and relationship-building, as these are key to what we’re looking for. Show us how your background, even if non-sales, can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to highlight your achievements and skills, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Tristar!
How to prepare for a job interview at Tristar Tech Solutions
✨Know Your Stuff
Before the interview, make sure you understand Tristar's services and how they help businesses. Familiarise yourself with IT support solutions and think about how these can benefit potential customers. This knowledge will show your intellectual curiosity and help you engage in meaningful conversations.
✨Emphasise Relationship Building
During the interview, highlight your ability to build long-term relationships. Share examples from your past experiences where you've successfully connected with clients or colleagues. Remember, Tristar values empathy and trust, so demonstrate how you can foster these qualities.
✨Show Your Organisational Skills
Since the role requires excellent organisational skills, be prepared to discuss how you manage your time and tasks. Bring up any tools or methods you use to stay organised, especially if they relate to sales or marketing initiatives. This will reassure them that you can handle follow-ups and reporting effectively.
✨Be Ready to Roll Up Your Sleeves
Tristar is looking for someone who is willing to get involved in various aspects of the job. Be enthusiastic about contributing to marketing initiatives and helping out wherever needed. Show that you're a team player who is ready to dive into the work and support the company's growth.
