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For Companies At a Glance
- Tasks: Manage key accounts and develop strong client relationships to drive software adoption.
- Company: Fast-growing SaaS company with award-winning platforms trusted by over 5,000 sites.
- Benefits: Competitive salary, commission on growth, pension, gym access, and clear career progression.
- Why this job: Join a dynamic team and make a real impact in the tech world.
- Qualifications: 2+ years in management within hospitality and strong communication skills.
- Other info: Friendly environment with continuous training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
triSaaS is a fast-growing software company behind some of the UK’s most effective SaaS platforms - including Logit, eSource Wizard, Rota King, and Purchase Warrior. Our award-winning tools are trusted by over 5,000 sites to streamline operations across hospitality, manufacturing, education, and care. We specialise in solving complex operational challenges with smart, simple software. Our platforms help organisations gain better visibility, improve efficiency, and maintain compliance across their operations.
As our customer base continues to grow, we are looking for a Key Account Manager to play a crucial role in managing and developing relationships across our portfolio of clients, with a particular focus on Purchase Warrior - our Purchase-to-Pay (P2P) procurement platform - alongside other triSaaS systems.
The Role
This is a strategic client-facing role focused on managing and developing relationships with a portfolio of triSaaS customers. You will take ownership of key accounts across our platform suite, helping organisations maximise the value of our software while identifying opportunities to expand adoption across additional modules and products. A key focus of the role will be supporting the continued growth of Purchase Warrior, our Purchase-to-Pay (P2P) platform, working closely with customers to improve purchasing visibility, streamline supplier management, and optimise procurement processes. You’ll work closely with key decision makers within customer organisations to help them get the most out of the triSaaS platforms, ensuring the systems are delivering real value across their operations. This role is ideal for someone with strong operational experience within hospitality who is looking to transition into a client-facing role within a fast-growing SaaS company.
What We’re Looking For
It is an excellent opportunity for someone currently working as a General Manager, Area Manager, Operations Manager or Procurement Manager, who is looking to transition into a client-facing technology role in a Monday-to-Friday office environment. Key attributes include:
- A warm, outgoing personality and the ability to build strong client relationships
- 2+ years’ experience in a management role within hospitality or a multi-site environment
- Strong understanding of operational processes within hospitality
- An understanding of digital platforms or operational systems (P2P systems experience is a bonus)
- Excellent communication and organisational skills
- A commercially minded approach with the ability to identify growth opportunities
- A motivated, goal-oriented mindset and enjoyment of working towards targets
What You’ll Do
- Manage and develop relationships with a portfolio of triSaaS key accounts
- Play a crucial role in the continued growth and success of Purchase Warrior, our (new) P2P platform
- Support customers in maximising the value of the triSaaS product suite
- Identify opportunities to expand platform adoption and grow account value
- Work with senior stakeholders within client organisations to drive strategic use of procurement and operational technology
- Help customers optimise procurement workflows, reporting, and purchasing visibility
- Act as the voice of the customer internally, working closely with our Product team to share feedback, highlight industry needs, and help shape future platform development
- Promote new system features, product updates, and platform capabilities
- Collaborate with internal teams including Product, Onboarding, and Commercial teams
- Monitor account performance and report on customer health, engagement, and growth opportunities
- Maintain accurate account records within CRM and internal systems
Commission: 10% commission on all account revenue growth
Benefits include:
- Company pension
- Free on-site parking
- On-site gym
- Full training and continuous development
- Clear progression within a growing SaaS company
- Friendly and ambitious team environment
- Modern office within a vibrant business community with excellent transport links
If this sounds like the right opportunity for you, we’d love to hear from you - apply now.
Key Account Manager employer: triSaaS
Contact Detail:
triSaaS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your warm and outgoing nature shine through. Building strong relationships is key, so be genuine and approachable.
✨Tip Number 3
Do your homework on triSaaS! Familiarise yourself with their platforms, especially Purchase Warrior. Knowing the ins and outs of their products will help you stand out and show that you're genuinely interested in helping clients maximise their value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of SaaS with us.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in hospitality and any relevant operational processes you've managed. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining triSaaS. Let us know how you can help grow Purchase Warrior and support our clients.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving efficiency or boosting client satisfaction, we love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at triSaaS
✨Know Your SaaS Stuff
Make sure you understand the basics of SaaS platforms, especially triSaaS's offerings like Purchase Warrior. Familiarise yourself with how these tools can streamline operations and improve efficiency for clients in hospitality and other sectors.
✨Showcase Your Relationship Skills
Since this role is all about managing client relationships, be ready to share examples of how you've built strong connections in your previous roles. Highlight your warm personality and ability to communicate effectively with key decision-makers.
✨Demonstrate Operational Insight
With a background in hospitality, you should be able to discuss operational processes confidently. Prepare to talk about how your experience can help clients optimise their procurement workflows and enhance purchasing visibility using triSaaS platforms.
✨Be Goal-Oriented
This role requires a motivated mindset focused on growth. Come prepared with examples of how you've met or exceeded targets in the past, and be ready to discuss how you plan to identify and seize new opportunities for account expansion.