Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key accounts and develop strong client relationships to maximise software value.
- Company: Fast-growing SaaS company with award-winning platforms trusted by over 5,000 sites.
- Benefits: Company pension, free parking, on-site gym, and clear career progression.
- Why this job: Join a dynamic team and help clients optimise their operations with innovative software.
- Qualifications: 2+ years in management within hospitality and strong communication skills.
- Other info: Friendly environment with continuous training and growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
triSaaS is a fast-growing software company behind some of the UK's most effective SaaS platforms - including Logit, eSource Wizard, Rota King, and Purchase Warrior. Our award-winning tools are trusted by over 5,000 sites to streamline operations across hospitality, manufacturing, education, and care. We specialise in solving complex operational challenges with smart, simple software. Our platforms help organisations gain better visibility, improve efficiency, and maintain compliance across their operations.
As our customer base continues to grow, we are looking for a Key Account Manager to play a crucial role in managing and developing relationships across our portfolio of clients, with a particular focus on Purchase Warrior - our Purchase-to-Pay (P2P) procurement platform - alongside other triSaaS systems.
The Role
This is a strategic client-facing role focused on managing and developing relationships with a portfolio of triSaaS customers. You will take ownership of key accounts across our platform suite, helping organisations maximise the value of our software while identifying opportunities to expand adoption across additional modules and products. A key focus of the role will be supporting the continued growth of Purchase Warrior, our Purchase-to-Pay (P2P) platform, working closely with customers to improve purchasing visibility, streamline supplier management, and optimise procurement processes. You'll work closely with key decision makers within customer organisations to help them get the most out of the triSaaS platforms, ensuring the systems are delivering real value across their operations. This role is ideal for someone with strong operational experience within hospitality who is looking to transition into a client-facing role within a fast-growing SaaS company.
What We're Looking For
It is an excellent opportunity for someone currently working as a General Manager, Area Manager, Operations Manager or Procurement Manager, who is looking to transition into a client-facing technology role in a Monday-to-Friday office environment. Key attributes include:
- A warm, outgoing personality and the ability to build strong client relationships
- 2+ years' experience in a management role within hospitality or a multi-site environment
- Strong understanding of operational processes within hospitality
- An understanding of digital platforms or operational systems (P2P systems experience is a bonus)
- Excellent communication and organisational skills
- A commercially minded approach with the ability to identify growth opportunities
- A motivated, goal-oriented mindset and enjoyment of working towards targets
What You'll Do
- Manage and develop relationships with a portfolio of triSaaS key accounts
- Play a crucial role in the continued growth and success of Purchase Warrior, our (new) P2P platform
- Support customers in maximising the value of the triSaaS product suite
- Identify opportunities to expand platform adoption and grow account value
- Work with senior stakeholders within client organisations to drive strategic use of procurement and operational technology
- Help customers optimise procurement workflows, reporting, and purchasing visibility
- Act as the voice of the customer internally, working closely with our Product team to share feedback, highlight industry needs, and help shape future platform development
- Promote new system features, product updates, and platform capabilities
- Collaborate with internal teams including Product, Onboarding, and Commercial teams
- Monitor account performance and report on customer health, engagement, and growth opportunities
- Maintain accurate account records within CRM and internal systems
Commission: 10% commission on all account revenue growth
Benefits include:
- Company pension
- Free on-site parking
- On-site gym
- Full training and continuous development
- Clear progression within a growing SaaS company
- Friendly and ambitious team environment
- Modern office within a vibrant business community with excellent transport links
If this sounds like the right opportunity for you, we'd love to hear from you - apply now.
Key Account Manager in Edinburgh employer: triSaaS
Contact Detail:
triSaaS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your warm and outgoing nature shine through. Building strong relationships is key in this role, so be genuine and approachable – it’ll set you apart from the crowd.
✨Tip Number 3
Do your homework! Research triSaaS and its platforms like Purchase Warrior before any interviews or meetings. Understanding their products and how they solve operational challenges will help you speak confidently about how you can add value to their team.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to highlight your relevant experience in hospitality and your understanding of operational processes when you apply. Let’s get you on board!
We think you need these skills to ace Key Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in hospitality and any relevant operational processes you've managed. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining triSaaS. Let us know how you can help grow Purchase Warrior and support our clients.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements where possible, like improving efficiency or increasing client satisfaction. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at triSaaS
✨Know Your SaaS Inside Out
Before the interview, make sure you understand triSaaS's platforms, especially Purchase Warrior. Familiarise yourself with how these tools solve operational challenges and improve efficiency for clients. This knowledge will help you demonstrate your ability to manage and develop client relationships effectively.
✨Showcase Your Hospitality Experience
Since the role requires strong operational experience within hospitality, be ready to discuss your past roles in detail. Highlight specific examples where you've improved processes or built relationships, as this will show your potential to transition into a client-facing role seamlessly.
✨Prepare for Client-Facing Scenarios
Think of scenarios where you've had to manage client expectations or resolve issues. Be prepared to discuss how you would approach similar situations at triSaaS. This will showcase your problem-solving skills and your ability to maintain strong client relationships.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about triSaaS's future plans or the challenges they face in the market. This shows your genuine interest in the company and the role, and it can also give you valuable insights into how you can contribute to their success.