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- Tasks: Provide top-notch technical support and troubleshoot issues for hotel clients.
- Company: Fast-growing travel tech company in the UK with a vibrant culture.
- Benefits: Competitive salary, growth opportunities, and a chance to work remotely.
- Why this job: Join a dynamic team and make a real difference in the travel industry.
- Qualifications: Proficiency in HTML, CSS, JavaScript, and excellent communication skills.
- Other info: Exciting environment with plenty of room for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A high-growth travel tech company in the United Kingdom is looking for a Technical Support Specialist to provide exceptional customer support. You will troubleshoot technical issues and ensure clients receive prompt assistance either via email or live chat.
The role requires proficiency in web technologies like HTML, CSS, and JavaScript, along with strong communication skills. With a competitive salary and opportunities for growth, this role offers a chance to make a significant impact within the team.
Tech-Savvy Support Engineer (SaaS) for Hotels employer: Triptease
Contact Detail:
Triptease Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech-Savvy Support Engineer (SaaS) for Hotels
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be dealing with technical issues, brush up on your knowledge of HTML, CSS, and JavaScript. Being able to demonstrate your tech-savviness during interviews can really set you apart.
✨Tip Number 3
Don’t underestimate the power of communication! Prepare to showcase your ability to explain complex tech concepts in simple terms. Role-play common support scenarios with a friend to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tech-Savvy Support Engineer (SaaS) for Hotels
Some tips for your application 🫡
Show Off Your Tech Skills: Make sure to highlight your proficiency in web technologies like HTML, CSS, and JavaScript. We want to see how you can use these skills to troubleshoot and support our clients effectively.
Communicate Clearly: Strong communication is key in this role. When writing your application, be clear and concise. We appreciate a friendly tone that reflects how you’d interact with our clients!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. We love seeing candidates who understand what we do and how they can contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Triptease
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of HTML, CSS, and JavaScript. Be ready to discuss how you've used these technologies in past roles or projects. It’s a great way to show that you’re not just familiar with them but can also apply them effectively.
✨Practice Your Communication Skills
Since the role involves providing support via email and live chat, practice explaining technical concepts in simple terms. You might want to do mock interviews with friends or family to get comfortable with articulating your thoughts clearly and concisely.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully troubleshot technical issues in the past. Think about specific challenges you faced, the steps you took to resolve them, and the positive outcomes. This will demonstrate your ability to think critically under pressure.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with what they’re looking for. Plus, it shows that you’re genuinely interested in being part of their team and making an impact.
