At a Glance
- Tasks: Own and enhance the client digital journey using Salesforce Experience Cloud.
- Company: Join a certified B Corp committed to making a positive impact.
- Benefits: Competitive salary, flexible working, and professional development opportunities.
- Other info: Collaborative culture with a focus on innovation and personal growth.
- Why this job: Be part of a dynamic team transforming digital solutions in finance.
- Qualifications: Experience in Salesforce development and strong UX design skills.
The predicted salary is between 50000 - 65000 £ per year.
Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025 & 2026'. If this sounds like an environment where you would flourish, then read on…
The Digital and Technology team's purpose is to provide cutting-edge digital solutions that are safe and reliable whilst improving efficiency and reducing potential risks for everyone at Triple Point. The Digital Transformation team looks after our core systems, the integration between them, and all aspects of data, from the data warehouse to reporting that provides clear insight into trends. It automates manual business processes, adopts emerging technology such as Gen/Adaptive AI tooling to make TP and our TP'ers more efficient. It also manages our outsourced Salesforce developers and quality assurance specialists to ensure delivery quality and pace.
As our Salesforce Portal Owner / Developer you own the end-to-end client digital journey - the investor and adviser portals and the experiences behind them. You are hands-on in Experience Cloud, building the components and complex financial calculations that power onboarding, illustrations, applications and servicing, and you continually improve the platform. This is a high-trust role: the portals hold significant client and investor personal and financial data in a highly regulated, high-risk part of the business, and you are their day-to-day data owner. It blends Salesforce development, product ownership, UX design and a rigorous risk-and-compliance discipline. During the transformation you steer the partner-delivered rebuild; day to day you own and evolve the live client experience, and remain its in-house owner long after the programme completes.
The Role’s Key Responsibilities
- Own the end-to-end client digital journey across the investor and adviser portals - roadmap, UX and delivery.
- Act as day-to-day data owner for the portal estate, treating data protection as first-order - GDPR / UK GDPR and FCA obligations (including Consumer Duty), data-subject requests, retention and access control - and lead GDPR, security and regulatory incident management (containment, remediation and reporting) with the DPO and Compliance.
- Build and maintain the portal hands-on in Experience Cloud - Lightning Web Components, Apex and scheduled jobs - across onboarding, illustrations, applications and servicing.
- Own the complex client-facing financial calculations - illustrations and valuations, interest / return and payment schedules, withdrawals, and exit / buyback logic - keeping them accurate and well-tested.
- Own onboarding and application journeys end to end - KYC / AML (e.g. LexisNexis), document generation and e-signature (e.g. DocuSign).
- Design and continuously improve the user experience - journey design, usability, accessibility (WCAG) and prototyping - for an intuitive, self-service-first portal.
- Keep the estate healthy - access and login (MFA / SSO), correspondence and notifications, tax / ISA statements, and data quality.
- Lead market and competitor intelligence - benchmark peer offerings and feed findings into the product backlog.
- Act as secondary deployer for portal releases under the Architect's DevOps and release model, and use AI to accelerate delivery and design (source control, DevOps agents, AI-generated prototypes).
During the transformation
- Partner with the Salesforce delivery partner on the portal rebuild - shape requirements, acceptance criteria and design, and provide product ownership and technical assurance.
- Lead the modernisation of portal journeys - modern, reusable, composable experiences that re-use our existing Salesforce data.
- Support portal DevOps (source control, CI/CD), under the architect's design authority.
Experience
- Strong, hands-on Experience Cloud (Community) development - LWC, JavaScript, HTML / CSS and Apex.
- Proven experience building complex, client-facing financial calculations in Salesforce (e.g. illustrations, valuations, payment schedules, withdrawals, exit / buyback).
- Data protection and regulatory rigour - hands-on experience safeguarding large volumes of personal and financial data under GDPR / UK GDPR and FCA obligations, managing data-subject requests, and handling security and privacy incidents in a regulated environment.
- Hands-on integration of onboarding and application journeys end to end - KYC / AML providers (e.g. LexisNexis), document generation and e-signature (e.g. DocuSign), and payments.
- Salesforce development across Service and Experience Cloud, with Sales Cloud awareness (FSC preferred).
- Strong UX and product design - journey design, usability, accessibility (WCAG), prototyping and design tooling (e.g. Figma).
- Market and competitor analysis - benchmarking portal and product offerings and translating findings into a backlog.
- AI-assisted delivery and design - source control, DevOps agents and AI-generated prototypes.
Essential Qualifications & Desirable Experience
- Essential qualifications: Bachelor's degree of Computer Science, Software Engineering or a related technical discipline. Salesforce Certified Administrator, Platform Developer I and Experience Cloud Consultant - core to this role.
- Desirable experience: Salesforce Platform Developer II and JavaScript Developer I - given the LWC / Apex build depth; Service Cloud Consultant; Application or System Architect a plus. Financial Services Cloud (FSC) exposure - preferred, not essential. Salesforce DevOps / release experience (source control, CI/CD) to support as secondary deployer. A recognised data-protection / privacy qualification (e.g. BCS Foundation Certificate in Data Protection, or IAPP CIPP/E). Financial services / wealth and investment products (e.g. VCTs, ISAs, income or lending products). Composable / “headerless” front-end patterns and design systems. Working knowledge of Jira and a controlled change / delivery process.
What Success Looks Like
Within the first year: a modernised, benchmarked client journey in delivery; accurate, well-tested financial calculations and a smooth onboarding-to-servicing experience; measurable gains in usability and self-service; and a secure, compliant, well-controlled portal estate (GDPR / UK GDPR and FCA), with clear in-house ownership of the client experience and its data.
Why Join us?
You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued. Be part of a growing and innovative team. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression.
At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.
Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Apply today for further information!
Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
STRICTLY NO AGENCIES
Salesforce Portal Owner / Developer in London employer: Triple Point
Triple Point is an exceptional employer that fosters a dynamic and innovative work culture, particularly within its Legal team focused on Private Credit transactions. Employees benefit from access to advanced legal technology and robust professional development opportunities, ensuring meaningful growth in their careers while contributing to complex financing transactions in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Portal Owner / Developer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Triple Point or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Triple Point.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Triple Point.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Triple Point that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Portal Owner / Developer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Triple Point.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Triple Point and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Triple Point
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Triple Point uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
