At a Glance
- Tasks: Manage borrower facilities and ensure accurate loan servicing across the Private Credit portfolio.
- Company: Join a certified B Corp committed to making a positive impact.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Access to AI tools like ChatGPT Enterprise to enhance your work.
- Why this job: Be part of an innovative team that values your ideas and initiative.
- Qualifications: Experience in loan servicing or asset finance with strong attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named one of the Sunday Times ‘Best Place to Work’ for 2025.
If this high performing culture sounds like an environment where you would flourish, then read on…
The Function & Team
The Investment Finance and Operations team ensures the smooth financial and operational running of our investment platforms. They manage transactions, reporting and controls that underpin the performance and integrity of our funds and portfolios.
Role Summary
The In-Life Operations Executive is responsible for managing the ongoing servicing of borrower facilities across the Private Credit portfolio. This includes overseeing borrower billing, facility amendments, arrears monitoring, and lifecycle events such as extensions and terminations. The role ensures that borrower accounts are maintained accurately within the loan management system and that all operational processes are executed in accordance with internal controls and facility terms. The successful candidate will work closely with Relationship Services Team, Finance, and Operations to support the effective servicing of the loan book while ensuring operational accuracy and strong borrower account management.
Key Responsibilities
- Loan Servicing & Account Management
- Manage the ongoing servicing of borrower facilities across the Private Credit portfolio.
- Maintain and update borrower facilities within the Aspire loan management system, including changes to interest rates, participation allocations, fees and facility terms.
- Ensure all facility updates are accurately recorded and supported by appropriate documentation.
- Preparation and issuance of borrower invoices and statements, including settlements and fees.
- Processing of capitalised interest calculations in accordance with facility terms.
- Maintain the billing calendar to ensure invoices and statements are produced on time.
- Respond to billing and account queries from internal stakeholders and borrowers.
- Arrears & Borrower Monitoring
- Monitor borrower arrears positions and maintain accurate records across the portfolio.
- Support the tracking and management of overdue balances.
- Assist with borrower account queries and internal reporting relating to arrears positions.
- Facility Lifecycle Events
- Process facility amendments, asset extensions, and borrower changes within the loan management system.
- Support facility terminations and interest suspensions where required.
- Manage and track legal fees and related operational processes.
Knowledge & Experience
- Experience working in loan servicing, lending operations, or asset finance operations.
- Understanding of loan lifecycle servicing, including billing, amendments, and borrower account management.
- Strong attention to detail and data accuracy.
- Experience working with loan administration systems.
- Experience supporting arrears monitoring, escalation and working with a credit team.
- Experience within private credit, structured finance, or asset finance.
Qualities and Competencies
- High attention to detail and strong control mindset.
- Strong ownership mindset with the ability to investigate and resolve issues independently.
- Strong organisational skills and ability to manage multiple operational tasks.
- Excellent communication skills with the ability to handle internal and borrower queries.
- Proactive, solution-focused approach to operational issues and willing to improve existing processes.
Why Join us?
- You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued.
- Be part of a growing and innovative team.
- We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression.
- Opportunities for professional development and career progression.
At Triple Point, high performance means living our values every day: Take Thoughtful Action, Pull Together, Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.
In-Life Loan Servicing Specialist, Private Credit employer: Triple Point
At Triple Point, we pride ourselves on being a certified B Corp and one of the Sunday Times ‘Best Places to Work’ for 2025, fostering a high-performing culture where collaboration and innovation thrive. As an In-Life Loan Servicing Specialist, you'll benefit from a competitive salary, comprehensive benefits, and genuine opportunities for professional growth in a supportive environment that values your ideas and initiative. Join us in making a meaningful impact while enjoying access to cutting-edge technology like ChatGPT Enterprise to enhance your work experience.
StudySmarter Expert Advice🤫
We think this is how you could land In-Life Loan Servicing Specialist, Private Credit
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Triple Point. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Triple Point values thoughtful action and collaboration, think of examples from your past experiences that showcase these traits.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to loan servicing and account management. We want to hear how you’ve tackled challenges in the past and what you learned from them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Triple Point.
We think you need these skills to ace In-Life Loan Servicing Specialist, Private Credit
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the In-Life Loan Servicing Specialist role. Highlight your experience in loan servicing and account management, and don’t forget to mention any relevant systems you’ve worked with. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Triple Point and how your background makes you a great fit for the role. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail:Since this role requires a strong focus on accuracy, make sure to showcase your attention to detail in your application. Whether it’s through specific examples or just a clean layout, we want to see that you take pride in your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Triple Point
✨Know Your Loan Servicing Inside Out
Make sure you brush up on your knowledge of loan servicing and the loan lifecycle. Understand key terms like billing, amendments, and arrears management. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on data accuracy, be prepared to discuss examples from your past where your attention to detail made a difference. Highlight any experiences where you successfully managed multiple tasks without compromising quality.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you had to resolve borrower queries or manage arrears. Practising these scenarios can help you articulate your thought process during the interview.
✨Emphasise Your Teamwork Skills
Triple Point values collaboration, so be ready to talk about how you've worked effectively in teams before. Share specific examples of how you pulled together with colleagues to achieve a common goal, especially in high-pressure situations.
