At a Glance
- Tasks: Greet visitors, provide information, and manage office communications.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Competitive hourly wage, full-time hours, and opportunities for growth.
- Other info: Must be able to work on-site; great for those who thrive in busy settings.
- Why this job: Be the friendly face of the company and enhance your customer service skills.
- Qualifications: High school diploma; experience is a plus but not required.
The predicted salary is between 21 - 24 £ per hour.
Location: 211 Wood Street, Whitehorse, YT Y1A 2E4
Salary: $21.00 to $24.00 hourly (To be negotiated) / 35 to 40 hours per week
Terms of employment: Permanent employment, Full time
Experience: Experience an asset
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities:
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Relay service to persons with disabilities
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge:
- MS Office
- Social Media
- Accounting software
- Database software
- Electronic mail
- MS Excel
- MS Outlook
- MS Word
- MS Windows
Area of work experience:
- Cleaning
- Security and safety
Transportation/travel information:
- Own transportation
Work conditions and physical capabilities:
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
Personal suitability:
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
Disability benefits:
- Paramedical services coverage
Who can apply for this job?
You can apply if you are:
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
receptionist employer: Triple J's Canna Space
At our Whitehorse location, we pride ourselves on fostering a supportive and dynamic work environment for our receptionists. With competitive hourly wages and a commitment to employee growth, we offer opportunities for professional development while ensuring a collaborative team culture that values reliability and efficiency. Join us to be part of a community that prioritises customer service excellence and provides essential support to our clients in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Triple J's Canna Space. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Triple J's Canna Space before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Triple J's Canna Space:Your cover letter is your chance to shine! Tell us why you want to work at Triple J's Canna Space specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Triple J's Canna Space!
How to prepare for a job interview at Triple J's Canna Space
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
