TripAdvisor is seeking a Compliance Lead to ensure service operations comply with refunds, promotions, and goodwill gestures across our marketplace. You will audit external BPOs and internal processes, monitor AI-enabled and human workflows, and mitigate risks with corrective actions.
The role emphasizes stakeholder collaboration and staying current with consumer refund regulations. The ideal candidate has 3+ years in CX operations or related fields, strong data skills, and a customer-first
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Traveler-First Compliance Lead: AI, Risk & CX employer: TripAdvisor
At Tripadvisor/Bókun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
