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- Tasks: Lead the Finance platform, managing billing and reporting processes for a global travel marketplace.
- Company: Viator, part of Tripadvisor, offers 300,000+ travel experiences to create unforgettable memories.
- Benefits: Enjoy competitive pay, remote work options, flexible schedules, and lifestyle perks like travel benefits.
- Why this job: Join a dynamic team to innovate in finance while impacting a globally recognised travel leader.
- Qualifications: 5+ years in product management, with experience in complex billing products and a strong understanding of payments.
- Other info: Embrace a culture of curiosity, collaboration, and inclusivity while making meaningful contributions.
The predicted salary is between 43200 - 72000 £ per year.
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About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With over 300,000 travel experiences, from simple tours to extreme adventures, making memories that last a lifetime has never been easier. Viator offers industry-leading flexibility and last-minute availability, making any day extraordinary. One app, 300,000+ travel experiences you’ll remember.
Job Description
The Viator Platform Product team is seeking an experienced and enthusiastic Senior Product Manager to lead the team in solving complex Finance problems and opportunities. You will be part of a dynamic, fun, and energetic team where you can make meaningful contributions and grow as a Product Manager.
As a Senior Product Manager, you will set the vision for our Finance platform, establish and execute a roadmap that meets the needs of multiple stakeholders across Engineering, Product, Marketing, Finance, Trust & Safety, and Legal. You will own and develop a complex billing platform, financial reporting, and a payout platform that disburses payments to thousands of businesses monthly in multiple currencies. You will serve as a product evangelist and subject matter expert for internal and external teams, including various Viator business units and partners.
We seek someone passionate about building platforms, with a deep understanding of the regulatory and commercial environment around payments, valuing simple interfaces for complex products, and thriving in a fast-paced, collaborative environment. In this role, you will define and shape the overall Finance platform, providing tools and capabilities that enable our Finance teams to manage the flow of billions of dollars annually. This is an opportunity to impact how the business operates and innovate with a globally recognized leader in travel.
Responsibilities
- Define and own the Billing, Financial Reporting, and Payout platforms
- Manage and optimize enterprise billing processes
- Create and optimize global sales tax processes and support DST requirements
- Provide comprehensive financial reporting for strategic decision-making
- Implement advanced self-serve tooling for Finance teams
- Oversee merchant billing processes for Viator transactions
- Handle exchange rates and define cost-effective strategies
- Evaluate existing tooling and recommend improvements for billing and remittance processes
- Build strong relationships with internal teams and external partners
- Partner with Finance to improve cash flow and routing opportunities
- Develop business cases for efficiency improvements
- Create specifications for engineering teams and collaborate on implementation
- Set prioritization and manage the backlog
- Serve as a product evangelist and subject matter expert
- Maintain proper product documentation
- Assess emerging products and policies for potential value or threats
Required Skills/Experience
- 5+ years product management experience, including 2+ years in a marketplace or complex billing products at scale
- Deep understanding of regulatory and commercial environments around payments
- Good understanding of APIs and REST API practices; experience calling APIs is desirable
- Exceptional attention to detail, strategic thinking, stakeholder management
- Ability to simplify complex regulatory and financial requirements
- Strong technical issue resolution skills
- Ownership mentality, ability to work under pressure
- Excellent communication and documentation skills
Perks of Working at Viator
- Competitive compensation including salary, bonus, and equity
- Remote-friendly with flexible work arrangements
- Flexible schedule and work-life balance
- Donation matching and tuition assistance
- Lifestyle benefits and travel perks
- Employee assistance programs and health benefits
Our Values
- Leadership and ambition
- Relentless curiosity
- Collaboration and respect
- Customer-centricity
- Continuous improvement
- Inclusivity and diversity
If you need accommodations during the application process, please contact your recruiter or email us with your request and include the job requisition number.
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Senior Product Manager, Finance (London) employer: Tripadvisor
Contact Detail:
Tripadvisor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager, Finance (London)
✨Tip Number 1
Familiarise yourself with Viator's platform and its offerings. Understanding their unique selling points and how they differentiate themselves in the travel marketplace will help you articulate your vision for the Finance platform during interviews.
✨Tip Number 2
Network with current or former employees of Viator, especially those in product management or finance roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Stay updated on the latest trends in financial technology and regulatory changes related to payments. Being knowledgeable about these topics will demonstrate your expertise and passion for the field, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed complex billing processes or platforms in the past. Highlighting your experience with stakeholder management and strategic decision-making will showcase your suitability for the Senior Product Manager role.
We think you need these skills to ace Senior Product Manager, Finance (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Product Manager position at Viator. Tailor your application to highlight your relevant experience in product management, especially in finance and billing.
Craft a Compelling CV: Your CV should clearly showcase your 5+ years of product management experience, particularly in marketplace or complex billing products. Use specific examples to demonstrate your achievements and how they relate to the role.
Write a Strong Cover Letter: In your cover letter, express your passion for building platforms and your understanding of the regulatory environment around payments. Highlight your ability to simplify complex financial requirements and your experience in stakeholder management.
Showcase Your Technical Skills: Make sure to mention your understanding of APIs and REST API practices in your application. If you have experience calling APIs, include that as well, as it is desirable for this role.
How to prepare for a job interview at Tripadvisor
✨Understand the Product Landscape
Familiarise yourself with Viator's product offerings and how they integrate with the finance platform. Be prepared to discuss how your experience aligns with their needs, especially in managing complex billing processes.
✨Showcase Your Regulatory Knowledge
Given the importance of regulatory environments in finance, be ready to demonstrate your understanding of compliance issues related to payments. Share examples of how you've navigated these challenges in previous roles.
✨Highlight Stakeholder Management Skills
This role requires collaboration across various teams. Prepare to discuss your experience in managing relationships with stakeholders, particularly in a fast-paced environment, and how you’ve successfully prioritised their needs.
✨Prepare for Technical Discussions
Since the role involves working with APIs and technical teams, brush up on your technical knowledge. Be ready to explain how you've used APIs in past projects and how you approach problem-solving in technical contexts.
