Senior Business Operations Manager

About Tripadvisor: The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two‑sided marketplaces for experiences, accommodations, restaurants, and other travel categories.

What You’ll Do:

• Shape global priorities by identifying the most material growth opportunities across markets, segments, and initiatives and mobilise cross‑functional teams to act on them.
• Partner with leadership to define and operationalise the global strategic roadmap, including annual planning, OKRs, investment trade‑offs, and performance targets.
• Lead large, highly cross‑functional initiatives that improve how we plan, launch, and scale global programs from early hypothesis development through execution and post‑mortem analysis.
• Develop compelling narratives that synthesise complex data, market dynamics, and internal signals into clear, decision‑ready insights for senior leadership.
• Build and own scalable dashboards, forecasting models, and business reviews that surface leading indicators and translate performance signals into concrete action plans.
• Establish structured feedback loops that ensure insights from analytics directly inform product prioritisation, go‑to‑market strategies, and resource allocation.
• Proactively identify and size opportunities to accelerate global growth: whether through market expansion, process redesign, tooling enhancements, automation, or AI‑enabled decision support—and lead pilots through rollout.

Skills & Experience:

• 7–12 years of experience in business operations, strategy, analytics, consulting, or a similar highly analytical role within a global or high-growth environment.
• Proven track record of leading complex, cross‑functional company‑level initiatives from insight to execution with measurable business impact.
• Exceptional analytical capability, including strong proficiency in SQL, Tableau, or similar tools to build robust dashboards, forecasts, and performance diagnostics.
• Demonstrated ability to translate ambiguous business questions into structured frameworks, clear analyses, and actionable recommendations.
• Experience building executive‑ready narratives that connect data, strategy, and operational realities.
• Practical understanding of workflow automation, AI‑driven tools that improve decision‑making velocity and operational effectiveness.
• Experience working with senior leadership, with strong stakeholder management skills and the ability to influence and align diverse teams around data‑backed priorities.
• High ownership mindset, intellectual curiosity, and a bias toward action in fast‑moving environments.
• Demonstrated ability to use AI tools to improve efficiency, quality, and decision‑making in day‑to‑day work.
• Proven ability to operate effectively with a global‑first mindset.

What We Offer:

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
• “Work your way” with flexibility to suit your lifestyle.
• Tripadvisor Group takes a remote‑friendly approach to collaboration across a worldwide team, with the option to join on‑site as often as you’d like or as required by your team.
• Flexible schedule. Work‑life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.