Principal Client Partner

Tripadvisor is looking for a Principal Client Partner to join our growing sales organization focused on breaking and accelerating revenue across key categories. You will be responsible for driving revenue with partners by providing data‑driven solutions that help them build their brands. This role requires persistent and persuasive communication with clients, a deep understanding of the digital advertising landscape, and proven partnership success credentials.

Location: London – Hybrid (requires 2 days per week in our London office)

What You'll Do

• Responsible for revenue goals, building, developing and servicing new business.
• Develop relationships at all levels, both at the agency and client.
• Prospect strategically to identify and qualify categories and accounts that are not currently spending with Tripadvisor.
• Build and maintain a strong knowledge of Tripadvisor's product suites.
• Have a focused sales strategy and feel comfortable handling high RFP volume.
• Consistently bring client partners proactive solutions in order to help them meet their business challenges.
• Feel comfortable being part of a lean team – you will be integrated from the proposal and media plan process through crafting final reporting.
• Work closely with internal teams such as research, ad operations, and client services to ensure delivery of world-class service to our partners.
• Manage a sales pipeline with timely and accurate forecasting.
• Foster and contribute to a positive, collaborative team culture, role-modeling the behaviours that make Tripadvisor a great place to work.

Skills & Experience

• At least 8-10 years of digital media experience and proven success in building mutually beneficial partnerships.
• Experience at a leading media company, technology or social media platform.
• Demonstrated ability to use AI tools to improve efficiency, quality, and decision‑making in day‑to‑day work.
• Proven ability to operate effectively with a global-first mindset.
• An entrepreneurial and competitive spirit that is excited by building something new.
• Experience successfully driving revenue through discovering, prospecting and creating new business.
• Ability to develop, bring to market and execute complex and integrated partnerships.
• Ability to manage multiple live campaigns at once with both new and returning clients.
• Strong writing skills to craft presentations and creative audience stories.
• Strong negotiation skills and an ability to persuade at all levels of an agency or client.
• Passion and knowledge of the online advertising industry.

What We Offer

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
• Work your way with flexibility to suit your lifestyle.
• Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule.
• Work-life balance is ingrained in our culture by design.
• Trust and accountability make it work.
• Donation matching.
• Tuition assistance.
• Lifestyle benefit.
• Travel perks.
• Employee assistance program.
• Health benefits.
• Generous referral scheme.