Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers in Spanish via phone, chat, and email, resolving their concerns efficiently.
- Company: Leading travel experiences platform with a focus on customer satisfaction.
- Benefits: Flexible hybrid working model, competitive pay, tuition assistance, and travel discounts.
- Why this job: Join a dynamic team and help customers enjoy amazing travel experiences.
- Qualifications: Strong communication skills and prior customer service experience.
- Other info: Enjoy a supportive work environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading travel experiences platform is seeking a Spanish-speaking Escalation Resolution Associate in Oxford. This role involves supporting customers via phone, chat, and email, ensuring their concerns are addressed efficiently.
Candidates should have strong communication skills and experience in customer service.
The role offers a hybrid working model with flexible hours, competitive compensation, and various perks such as tuition assistance and travel discounts.
Spanish Escalation Resolution Specialist – Hybrid in Oxford employer: Tripadvisor
Contact Detail:
Tripadvisor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish Escalation Resolution Specialist – Hybrid in Oxford
✨Tip Number 1
Make sure to brush up on your Spanish skills! Since this role is all about supporting customers in Spanish, being fluent will give you a huge edge. Practice common customer service scenarios to feel more confident.
✨Tip Number 2
Show off your communication skills! During interviews, be ready to demonstrate how you handle difficult situations with customers. Share specific examples from your past experiences that highlight your problem-solving abilities.
✨Tip Number 3
Don’t forget to research the company! Knowing their values and what they offer can help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job openings listed there, so keep an eye out for new opportunities!
We think you need these skills to ace Spanish Escalation Resolution Specialist – Hybrid in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Spanish Escalation Resolution Specialist role. We love seeing your personality come through, so let us know what excites you about working with us.
Show Off Your Communication Skills: Since this role involves supporting customers in Spanish, make sure to demonstrate your language proficiency in your application. Whether it's through your CV or cover letter, we want to see how well you can communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Tripadvisor
✨Brush Up on Your Spanish
Since this role requires strong Spanish communication skills, make sure to practice your language proficiency. Prepare to answer questions in Spanish and be ready to handle customer scenarios in both English and Spanish.
✨Know the Company Inside Out
Research the travel experiences platform thoroughly. Understand their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the company.
✨Prepare for Customer Scenarios
Think of common customer service challenges and how you would resolve them. Be ready to discuss specific examples from your past experience that demonstrate your problem-solving skills and ability to handle escalations.
✨Show Enthusiasm for Hybrid Work
Since the role offers a hybrid working model, express your excitement about flexible hours and remote work. Share how you manage your time effectively and stay productive while working from home.
