Tripadvisor is seeking an Executive Escalation Lead to serve as the frontline owner for high‑exposure traveler cases, bridging C‑suite leadership and Service Operations. You will de‑escalate complex disputes, perform RCA, and deliver executive reporting while partnering with Legal, Compliance, Product, and Logistics.
The role is remote in the UK with occasional travel to Oxford. Evening shifts from 4:00 PM to Midnight BST/GMT and a focus on protecting traveler trust through policy exceptions and
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Remote Executive Escalation Lead — High-Touch Resolution in Oxford employer: TripAdvisor
At Tripadvisor/Bókun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
