Tripadvisor, in partnership with Bókun, seeks a Technical Customer Service Advisor (Italian Speaking) to join the Escalation Team in a hybrid role based in Oxford. You will diagnose and resolve technical issues, triage escalations, and maintain detailed bug reports while communicating across channels in English and Italian.
You will combine technical acumen with strong communication to meet KPIs for response time, quality, and customer satisfaction.
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Italian-Speaking Technical Support Specialist (Hybrid) in Oxford employer: TripAdvisor
At Tripadvisor/Bókun, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. As a Business Development Manager, you'll benefit from extensive professional growth opportunities, collaborative cross-functional teams, and the chance to make a significant impact in a rapidly expanding environment. Our remote work flexibility allows you to thrive while enjoying a healthy work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
