ML Operations Engineer II (Viator)

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will last a lifetime has never been easier.

The demands for Data Science and Machine Learning are experiencing rapid growth, demanding an enhancement of our Machine Learning Platform's capabilities. To address the increasing traffic and deliver cutting-edge solutions, the team is in search of a Machine Learning Engineer to join and support Viator’s growth. This role is a hybrid position based in our London or Oxford office.

What you'll do:

Our mission is to make data scientists more productive and to enable broader and deeper utilization of machine learning techniques to help improve the business performance. As an ML Ops Engineer, you will play a pivotal role in our dynamic team, with the opportunity to learn many cutting-edge technologies around the Machine Learning Platform, as well as push the boundaries to test, develop and implement new ideas, technology and opportunities. Your primary responsibilities will include:

• Empowering Data Science and ML teams by providing the tools and infrastructure necessary for seamless execution of data science and machine learning tasks.
• Supporting tech stack evolution by developing across our existing technology stack while contributing to our migration into the AWS cloud, leveraging and adopting the latest services available in that environment.
• Building and maintaining a robust and scalable infrastructure to support pre-computed, batch and real-time model needs, ensuring smooth deployment and operation of machine learning models.
• Fostering a culture of innovation by generating and promoting new ideas within the ML Ops domain.
• Finding creative solutions to complex problems, pushing the boundaries of what is possible.
• Touching code at every level – from the UI, backend microservices, database, big data processing, operations, to CD/CI automation.

What you'll need:

• 2+ years of ML engineering experience, focused on building modern ML infrastructure catering to all stages of a model lifecycle, including development, deployment, management and monitoring.
• Hands-on experience with AWS.
• A good grasp of IaC (Infrastructure-as-code) tools like Terraform and CloudFormation.
• Previous exposure to additional technologies like Python, Spark, Docker, Kubernetes is desirable.
• Ability to develop across a diverse technology stack and willingness and ability to take on new technologies.
• Demonstrated experience participating on cross-functional teams in fast-paced environments.
• Excellent ability to break down complex problems into simple solutions.
• Experience with CI/CD processes and platforms.
• Sense of ownership, urgency and pride in your work.
• High quality verbal and written communication skills.

Perks of Working at Viator:

• Competitive compensation packages, including base salary, annual bonus, and equity.
• “Work your way” with flexibility to suit your lifestyle.
• We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations.
• Flexible schedule. Work-life balance is ingrained in our culture by design.
• Donation matching. We match qualifying charitable donations annually.
• Tuition assistance. Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself.
• Travel perks. We provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values:

• We aspire to lead; We’re relentlessly curious.
• We’re better together.
• We serve our customers, always.
• We strive for better, not perfect.

At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.