At a Glance
- Tasks: Curate and optimise travel experiences while growing brand awareness in your destination.
- Company: Join Tripadvisor, a leader in connecting people to unforgettable travel experiences.
- Benefits: Flexible work options, competitive pay, travel perks, and tuition assistance for your career growth.
- Other info: Dynamic team culture focused on collaboration, innovation, and personal growth.
- Why this job: Make a real impact in the travel industry and help shape amazing experiences for others.
- Qualifications: 3-5 years in B2B sales or account management; travel experience is a plus.
The predicted salary is between 40000 - 50000 £ per year.
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
We are seeking a driven and high-performing Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical territory. The Destination Manager will have a deep understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability. You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given destination. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination.
In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.
As a Destination Manager, you will be responsible for the following:
- Responsible for curating and maintaining a best-in-class product offering for the assigned destinations.
- Strategically acquire new inventory to address product gaps and highlight innovative offerings.
- Build and strengthen assigned destinations to enhance product selection and increase brand awareness.
- Negotiate favorable commercial terms and monitor key metrics, taking necessary actions.
- Ensure consistent availability and quality of key products and drive continuous improvement by aligning offerings with customer preferences.
- Establishing yourself and Viator as strong members in the operator community of your designated destination.
The ideal candidate for this role will exemplify the following characteristics:
- 3-5 years in B2B Account management or Sales.
- Online Travel Agency, operator, or travel experience is a plus.
- Entrepreneurial & Commercially Driven.
- Focused on growing the business and destination.
- Highly skilled in securing favorable terms and maintaining relationships.
- Passionate about achieving success and excellence.
- Committed to serving customer partners and sharing knowledge.
- Growth and Results Oriented.
- Continuously improving both personally and for the company.
- Skilled in leveraging professional connections.
- Embraces new ideas and works well in teams.
- Detail-Oriented.
- Strong technical background and data analysis abilities.
- Understanding of the travel landscape is preferred.
- Proven track record of working in a fast paced and dynamic environment.
- Clear and impactful in communication.
Language Skills: English & French - Fluent.
Skills & Experience:
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset.
What We Offer:
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
- “Work your way” with flexibility to suit your lifestyle.
- Flexible schedule.
- Donation matching.
- Tuition assistance.
- Lifestyle benefit.
- Travel perks.
- Employee assistance program.
- Health benefits.
- Generous referral scheme.
Our Cultural Pillars:
- Traveler first: We exist to create value for our customer, the traveler.
- Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business.
- We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com.
Destination Manager in London employer: Tripadvisor
Tripadvisor is an exceptional employer that prioritises employee well-being and professional growth, offering competitive compensation packages, flexible work arrangements, and a culture that values work-life balance. With a commitment to innovation and collaboration, employees are empowered to thrive in a dynamic environment while enjoying unique benefits such as travel perks, tuition assistance, and a generous referral scheme. Join us in shaping the future of travel experiences while being part of a supportive and diverse team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Destination Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Tripadvisor who are looking for fresh talent for roles like Destination Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Tripadvisor and give you a leg up for your Destination Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Destination Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Destination Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Destination Manager role at Tripadvisor.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Destination Manager position at Tripadvisor.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Tripadvisor.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Tripadvisor's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Destination Manager.
How to prepare for a job interview at Tripadvisor
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Tripadvisor.
